Deputy Manager Essential Care and Support Ltd Essential Care and Support Abbeyvale

nationalcaregroup.com; Tees Valley; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

National Care Group's Abbeyvale service in Hartlepool is seeking a Deputy Manager to lead our Residential Service. The role is 40 hours per week on a flexible rota, including evenings and weekends. You will coach a team to deliver person-centred care to older adults with diverse needs.

We offer a supportive environment with opportunities for training and progression within a national specialist provider of adult social care. Salary up to £35,000 depending on experience.

Qualifications

• Experience in learning disabilities, mental health, or complex needs.
• Level 5 Health & Social Care or equivalent.
• Demonstrated leadership and mentoring skills.
• Care for people with compassion and integrity.

Responsibilities

• Motivate, lead and develop a passionate team
• Ensure high-quality, person-led care across all services
• Be visible, hands-on, and lead from the front
• Deliver and monitor activities that support wellbeing and outcomes
• Work in line with values, policies, and care standards
• Build positive relationships with stakeholders, families, and professionals

Skills

Leadership

People management

Coaching

Empathy

Education

Health & Social Care Level 5 or above

Job description

Ref: ncg/TP/10019022/8241

Deputy Manager

Salary: Up to £35,000, based on experience

Working Hours: 40 hours per week, worked over 5 days on a flexible rota, Monday to Sunday. This includes evenings, weekends, and occasional night shifts.

Service: Essential Care and Support

Location: Hartlepool

Essential Care and Support Abbeyvale are currently recruiting a Deputy Manager for our Residential Service in Hartlepool.

Essential Care and Support is a part of the National Care Group and is a dedicated specialist in providing person centred care across our residential services. Abbeyvale Care Centre supports older adults in a Residential Care Setting. It is a warm and caring residential service designed to suit the needs of people with various diagnoses, including physical disabilities, symptoms of old age, dementia diagnosis, and mental health needs.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards! We Won Specialist Care Provider 2025! – National Care Group

That is why we offer:

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream, enabling greater control over your finances.

The Deputy Manager Position:

As Deputy Manager, you’ll lead and inspire a team to deliver truly person-centred support that unlocks potential and enhances lives.

You’ll manage our residential service, to ensure smooth, safe, high-quality service delivery whilst staying present with the people we support.

From coaching and leading your team to liaising with external agencies and keeping everything running smoothly behind the scenes - this is a hands-on leadership role where no two days are ever the same.

About the role:

• Motivate, lead and develop a passionate team
• Ensure high-quality, person-led care across all services
• Be visible, hands-on, and lead from the front
• Deliver and monitor activities that support wellbeing and outcomes
• Work in line with values, policies, and care standards
• Build positive relationships with stakeholders, families, and professionals

About you:

• Strong background in learning disabilities, mental health, or complex needs
• Level 5 or equivalent/ above qualification in Health & Social Care (or equivalent experience)
• Proven leadership
• Natural people-leader with coaching and mentoring skills
• Most importantly: you care. Deeply.