Deputy Manager – Drive Guest Experience at Sailors Arms

Stonegate Group; New Quay; On-site; GBP 28,000 - 32,000; Full time

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Job summary

Stonegate Group operates pubs and venues across the UK, and Sailors Arms in New Quay is seeking a driven Deputy Manager to lead the team and deliver outstanding guest experiences. You will support the General Manager, uphold high standards, and foster a welcoming, inclusive environment for guests and colleagues.

Role involves managing operations at Sailors Arms and contributing to its vibrant pub atmosphere with food and drinks, events, and memorable experiences for guests on busy nights and

Qualifications

• Experience in hospitality management preferred.
• Strong leadership and guest-service skills.

Responsibilities

• Provide guidance and support to the team to grow.
• Support the General Manager and implement the venue vision.
• Maintain consistent standards and procedures.
• Foster an inclusive and welcoming environment for guests.

Job description

Stonegate Group operates pubs and venues across the UK, and Sailors Arms in New Quay is seeking a driven Deputy Manager to lead the team and deliver outstanding guest experiences. You will support the General Manager, uphold high standards, and foster a welcoming, inclusive environment for guests and colleagues.

Role involves managing operations at Sailors Arms and contributing to its vibrant pub atmosphere with food and drinks, events, and memorable experiences for guests on busy nights and