Deputy Manager: Deputy Manager

Liverpool in Work; Liverpool; On-site; GBP 32,000 - 33,000; Full time

Job summary

A leading Health and Social Care Charity in Liverpool is seeking a Deputy Manager to oversee home care services. The role involves operational support, staff supervision, and monitoring compliance with care standards. Ideal candidates will have NVQ Level 3 and strong leadership capabilities. This full-time position offers a salary between £32,000 and £33,000 with benefits including enhanced leave and employee support programs.

Benefits

Enhanced DBS check

Employee Assistance Programme

Blue Light Card access

Discounts at local leisure centres

Enhanced annual leave

Funding for training and development

Qualifications

• Experience in a senior or supervisory role within a domiciliary/home care environment.
• Sound understanding of CQC regulations.
• Full UK driving licence and access to a vehicle are essential.

Responsibilities

• Assist the Registered Manager in daily operations and planning of care staff.
• Monitor and audit care delivery for compliance with CQC standards.
• Supervise and support care staff, ensuring training and development.

Skills

Leadership

Communication

Team Coordination

Problem Solving

Education

NVQ Level 3 in Health and Social Care

Commitment to achieving Level 5 in Leadership for Health and Social Care

Tools

Care management software

Scheduling software

Job description

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Deputy Manager: Deputy Manager, Liverpool

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Client:

Liverpool in Work

Location:

Liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a10524e3c6f2

Job Views:

6

Posted:

20.06.2025

Expiry Date:

04.08.2025

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Job Description:

Details

Job Title: Deputy Manager Home Care Services Location: Liverpool Reports to: Registered Manager Salary: £32,000 to £33,000 Hours: Full-time, 40 hours per week Contract Type: Permanent We are seeking the right candidate to match our values of being Pioneering, Reliable, Compassionate and Knowledgeable. This is an exciting opportunity to play a role with a leading Health and Social Care Charity. Benefits: Working for Local Solutions, you can expect the following great benefits: Provide staff with an enhanced DBS (Disclosure and Barring Service), role depending. Employee Assistance Programme Blue Light Card Access to Medicash. Opportunity to utilise E-Learning and gain further knowledge and skills. Personal development promoted and funded apprenticeships available. Agile Working & Flexi time available with some roles. Up to 50% discount for our Watersports Centre. Enhanced annual leave, rising to 30 days plus 10 bank holidays. 20% discount off a Corporate Membership at Lifestyles Leisure Centres. Eye Care Voucher through Vision Express. Job Purpose The Deputy Manager supports the Registered Manager in the delivery and development of high-quality home care services. This role ensures that care is provided in accordance with individual needs, promotes independence, and complies with all regulatory and legislative requirements. The Deputy Manager will take a proactive role in supervising staff, coordinating service delivery, and ensuring operational continuity in the absence of the Registered Manager. Key Responsibilities Operational Support Assist the Registered Manager in the overall daily operations of the home care service. Support the planning, scheduling, and coordination of care staff and rotas. Oversee the implementation of care plans and ensure the timely delivery of services in line with client needs. Quality Assurance and Compliance Monitor and audit care delivery to ensure compliance with CQC standards, organisational policies, and the Health and Social Care Act 2008. Participate in quality monitoring processes and ensure actions are followed up appropriately. Help maintain accurate records, including care notes, risk assessments, and service user files. Staff Supervision and Development Supervise and support care coordinators, team leaders, and care workers. Assist in the recruitment, training, and performance appraisal of staff. Ensure all staff are up to date with mandatory training and have access to professional development opportunities. Service User Engagement Maintain effective communication with service users and their families to ensure satisfaction and respond to any issues or concerns. Participate in reviews and assessments of care needs and ensure documentation reflects current circumstances. Champion dignity, respect, and independence in the delivery of home-based care. Health & Safety and Safeguarding Support the implementation of health and safety policies and ensure compliance during home visits and staff deployment. Promote a safeguarding culture and respond to concerns in line with policy and procedure. Ensure risk assessments for service users and staff are in place and reviewed regularly. Essential Qualifications & Experience NVQ Level 3 in Health and Social Care (minimum), with a commitment to achieving Level 5 in Leadership for Health and Social Care. Experience in a senior or supervisory role within a domiciliary/home care environment. Sound understanding of CQC regulations, home care best practice, and person-centred support. Experience of rota management, care planning, and staff supervision. A full UK driving licence and access to a vehicle are essential for community-based duties. This role is subject to an enhanced DBS check. Key Skills & Competencies Strong leadership and team coordination skills Excellent interpersonal and communication skills Proficient in using care management and scheduling software Ability to work flexibly, respond to emergencies, and support out-of-hours services if required Excellent time management and problem-solving capabilities Desirable Level 5 Diploma in Leadership for Health and Social Care Knowledge of local authority commissioning and reporting requirements Familiarity with electronic care planning and monitoring systems Salary £32,000 to £33,000Closing date 17/07/2025hours Hours: Full-time, 40 hours per week

Details

Job Title: Deputy Manager Home Care Services Location: Liverpool Reports to: Registered Manager Salary: £32,000 to £33,000 Hours: Full-time, 40 hours per week Contract Type: Permanent We are seeking the right candidate to match our values of being Pioneering, Reliable, Compassionate and Knowledgeable. This is an exciting opportunity to play a role with a leading Health and Social Care Charity. Benefits: Working for Local Solutions, you can expect the following great benefits: Provide staff with an enhanced DBS (Disclosure and Barring Service), role depending. Employee Assistance Programme Blue Light Card Access to Medicash. Opportunity to utilise E-Learning and gain further knowledge and skills. Personal development promoted and funded apprenticeships available. Agile Working & Flexi time available with some roles. Up to 50% discount for our Watersports Centre. Enhanced annual leave, rising to 30 days plus 10 bank holidays. 20% discount off a Corporate Membership at Lifestyles Leisure Centres. Eye Care Voucher through Vision Express. Job Purpose The Deputy Manager supports the Registered Manager in the delivery and development of high-quality home care services. This role ensures that care is provided in accordance with individual needs, promotes independence, and complies with all regulatory and legislative requirements. The Deputy Manager will take a proactive role in supervising staff, coordinating service delivery, and ensuring operational continuity in the absence of the Registered Manager. Key Responsibilities Operational Support Assist the Registered Manager in the overall daily operations of the home care service. Support the planning, scheduling, and coordination of care staff and rotas. Oversee the implementation of care plans and ensure the timely delivery of services in line with client needs. Quality Assurance and Compliance Monitor and audit care delivery to ensure compliance with CQC standards, organisational policies, and the Health and Social Care Act 2008. Participate in quality monitoring processes and ensure actions are followed up appropriately. Help maintain accurate records, including care notes, risk assessments, and service user files. Staff Supervision and Development Supervise and support care coordinators, team leaders, and care workers. Assist in the recruitment, training, and performance appraisal of staff. Ensure all staff are up to date with mandatory training and have access to professional development opportunities. Service User Engagement Maintain effective communication with service users and their families to ensure satisfaction and respond to any issues or concerns. Participate in reviews and assessments of care needs and ensure documentation reflects current circumstances. Champion dignity, respect, and independence in the delivery of home-based care. Health & Safety and Safeguarding Support the implementation of health and safety policies and ensure compliance during home visits and staff deployment. Promote a safeguarding culture and respond to concerns in line with policy and procedure. Ensure risk assessments for service users and staff are in place and reviewed regularly. Essential Qualifications & Experience NVQ Level 3 in Health and Social Care (minimum), with a commitment to achieving Level 5 in Leadership for Health and Social Care. Experience in a senior or supervisory role within a domiciliary/home care environment. Sound understanding of CQC regulations, home care best practice, and person-centred support. Experience of rota management, care planning, and staff supervision. A full UK driving licence and access to a vehicle are essential for community-based duties. This role is subject to an enhanced DBS check. Key Skills & Competencies Strong leadership and team coordination skills Excellent interpersonal and communication skills Proficient in using care management and scheduling software Ability to work flexibly, respond to emergencies, and support out-of-hours services if required Excellent time management and problem-solving capabilities Desirable Level 5 Diploma in Leadership for Health and Social Care Knowledge of local authority commissioning and reporting requirements Familiarity with electronic care planning and monitoring systems Salary £32,000 to £33,000Closing date 17/07/2025hours Hours: Full-time, 40 hours per week