Deputy Manager

TJ Morris Ltd; Wallsend; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Store discount 10%

Pension scheme

28 days annual leave (33 after 5 years

Training programmes

Employee benefits platform

Job summary

Home Bargains in Wallsend is recruiting a Deputy Manager to lead a store team and drive exceptional customer service. You will coordinate daily operations, support team development, and help the store achieve its sales targets while maintaining strong standards of presentation.

The role offers a clear progression path, with extensive in-house training and a focus on delivering a high-quality shopping experience for our customers in a fast-paced retail environment.

Qualifications

• Experience of supervising small to medium retail teams.
• Ability to maintain high service standards in a fast-paced store.
• Strong communication and people management skills.

Responsibilities

• Empower Your Team by developing high-performing colleagues to meet targets and deliver exceptional service.
• Enhance Customer Experience by leading the management team to priority service goals and store presentation.
• Expand Our Reach by engaging daily operations to support store success and customer priorities.

Skills

Team leadership

People management

Customer focus

Communication

Problem solving

Commercial awareness

Job description

The following content displays a map of the jobs location - Forum Shopping Centre, Segedunum Way, Wallsend Tyne & Wear

Job Reference DH/GC/DM/B2/Wallsend/A415/JA

Number of Positions:

1

Contract Type:

Full Time

Permanent

Working Hours:

44 hours worked over any 5 days

Location:

Closing Date:

02/10/2026

Job Category:

Store Management

Business Unit:

Package

Salary & Hours

• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10%store discount at all our retail stores
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Low cost voluntary insured health cash plans and cancer cover

Job Introduction

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Deputy Manager at Home Bargains, you play a crucial role in steering your store towards success. Your leadership ensures that the store not only meets its targets but also provides an outstanding service experience to every customer.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Job Overview

• Empower Your Team - By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
• Enhance Customer Experience - You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
• Expand Our Reach - Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities.
• Experience of supervising small to medium-size retail teams in a fast-moving retail environment to achieve a high weekly sales target
• Demonstrate the following competencies:
  • Prioritise and organise work
  • Customer focus
  • Communicate effectively
  • Manage teams
  • Problem solve
  • Develop talent
  • Commercially astute

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.