Deputy Manager

CrossReach Trading Ltd.; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Contributory pension

Health cash plan

Discounts via rewards scheme

Death in service benefit

Job summary

CrossReach Trading Ltd. seeks a Deputy Manager for our residential care home in Scotland. You will work alongside the Service Manager to support daily operations, ensuring safe, effective and person-centred care for residents.

The role involves leading the care team, upholding high standards, and promoting safeguarding and professional practice. You must have SVQ Level 3 in Social Services and Healthcare with senior care experience; SVQ Level 4 is desirable.

Qualifications

• SVQ Level 3 in Social Services and Healthcare is required.
• Experience at a senior level within a care service.
• Knowledge of resident-centred care, care plans and safeguarding.

Responsibilities

• Support the Service Manager with the safe, effective and efficient running of the home.
• Take responsibility for the service when the Service Manager is unavailable.
• Lead, support and supervise members of the care team.
• Help ensure care is delivered in line with residents’ individual needs, choices and care plans.
• Maintain high standards of care, safeguarding and professional practice.
• Support staff development and promote positive teamwork across the service.
• Build positive relationships with residents, families, colleagues and other professionals.
• Contribute to quality assurance and the continued development of the service.

Skills

Leadership

Supervising staff

Care planning & safeguarding

Decision making

Teamwork and collaboration

Education

SVQ Level 3 in Social Services and Healthcare

SVQ Level 4 in Social Services and Healthcare (desirable)

Job description

An exciting opportunity has arisen to join our residential care home as Deputy Manager. You’ll work alongside the Service Manager to support the day-to-day running of the service and ensure residents receive safe, effective and person-centred care.

Our home is part of its local community and provides a warm, welcoming environment where residents are treated with dignity, encouraged to make their own choices and supported to live as independently as possible.

What you will do

• Support the Service Manager with the safe, effective and efficient running of the home
• Take responsibility for the service when the Service Manager is unavailable
• Lead, support and supervise members of the care team
• Help ensure care is delivered in line with residents’ individual needs, choices and care plans
• Maintain high standards of care, safeguarding and professional practice
• Support staff development and promote positive teamwork across the service
• Build positive relationships with residents, families, colleagues and other professionals
• Contribute to quality assurance and the continued development of the service

What we are looking for

We’re looking for an experienced care professional who is ready to take the next step in leadership. You’ll understand the needs of older people and know what good residential care looks like. You’ll be confident supporting and supervising colleagues, making decisions and taking responsibility for the service when required.

What you will bring

You’ll be caring, approachable and empathetic, with the ability to lead by example and bring out the best in others. You must have experience working at a senior level within a care service and hold an SVQ Level 3 in Social Services and Healthcare. Ideally, you’ll also hold, or be working towards, an SVQ Level 4 in Social Services and Healthcare.

We will offer you

• A supportive and professional working environment
• Opportunities for learning, development and career progression
• The chance to develop your leadership experience
• A role where you can make a meaningful difference to residents and colleagues
• The opportunity to be part of an organisation guided by compassion, respect and inclusion

This role requires membership of the Protecting Vulnerable Groups Scheme and registration with the Scottish Social Services Council. You must be able to work the shift pattern required by the service.

At CrossReach, we’re committed to being accepting, respectful and compassionate towards the people we support and one another. You’ll join a team focused on providing high-quality care and helping every resident live well.

We also offer you a range of benefits that you would expect from an organisation that support others.

Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most.

But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you.

CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better.

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances.

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.

You will need to undertake necessary vetting checks and apply for a Disclosure Scotland Basic check. You will also be required to adhere to the SSSC Code of Practice. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on [e-mail]