Deputy Manager

Halfords; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail organization in Northampton is seeking a Deputy Manager to ensure smooth operations in the Store Manager's absence. Responsibilities include driving sales, managing daily store operations, and coaching team members to enhance customer experience. Candidates should have at least one year of retail management experience and strong communication skills. Benefits include 6 weeks of annual leave, performance bonuses, and employee discounts.

Benefits

6 weeks of annual leave

Quarterly performance bonuses

25% discount on most products

Access to GP services 24/7

Pension Scheme & Life Assurance

Qualifications

• Minimum 1 year in a managerial role within retail sales.
• Proven track record in coaching and team management.
• Strong grasp of compliance and operational standards.

Responsibilities

• Lead customer-focused culture in the store.
• Manage daily operations and improve service standards.
• Schedule and manage store labor effectively.
• Provide coaching to enhance team performance.
• Celebrate successes and foster inclusivity.

Skills

Managerial experience in retail

Coaching and managing colleagues

Sales target achievement

Verbal and written communication skills

Proficiency in Microsoft Office

Job description

As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritize our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.

Responsibilities:

1. Lead by example to foster a customer-centric culture.
2. Drive sales performance and maintain high service standards.
3. Manage daily store operations, including compliance with health and safety and retail standards.
4. Schedule and manage labor effectively.
5. Provide on-the-spot coaching to enhance team performance and customer experience.
6. Celebrate team successes and create an inclusive atmosphere.

Requirements:

• At least one year of managerial experience in a retail sales environment.
• Proven track record in coaching and managing colleagues.
• Strong understanding of compliance and operational standards.
• Ability to meet sales targets and deliver excellent customer metrics.
• Commercial acumen and awareness of industry trends.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.

Benefits:

• 6 weeks of annual leave.
• Quarterly performance bonuses.
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and more.
• Family & Friends Discount Events.
• Opportunities for financial planning support through Wagestream.
• Access to GP services 24/7.
• Share save scheme with a 20% discount on shares.
• Health Cash Plan for well-being services and healthcare costs.
• Pension Scheme & Life Assurance.

We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!