Deputy Manager

Harri; North Tyneside; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Brand discounts

Share plan

Employee helpline

Team socials

Job summary

Toby Carvery - Shiremoor is seeking a Deputy Manager to support the General Manager in daily operations and guest experiences. You will lead and develop the team, ensuring high standards of service, food, and hospitality to create memorable visits.

This role offers strong progression opportunities within Mitchells & Butlers and a friendly, customer-focused environment. Join us to help deliver outstanding hospitality, support store targets, and be part of a supportive team that values staff

Qualifications

• Experience leading a hospitality team in a fast-paced environment.
• Strong customer service focus with a proactive approach.
• Proven ability to train and develop staff.

Responsibilities

• Assist the General Manager in daily operations at Toby Carvery - Shiremoor.
• Train and inspire the team to deliver high-quality food, drinks, and service.
• Be a role model and guide development within the team.
• Ensure guests are cared for and feel welcomed at every visit.
• Strive to meet business targets and uphold brand standards.

Skills

Management experience

Guest service excellence

Team leadership

Job description

As Deputy Manager at Toby Carvery - Shiremoor, you’ll support the General Manager to lead a successful site. You’ll use your experience to inspire team members, and work together to provide guests with an experience they won’t forget.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DEPUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achievebusiness targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary