Assistant Manager

Toby Carvery - Shiremoor

Newcastle upon Tyne

On-site

GBP 26,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Career progression
33% brand discount
Friends & family 20% discount
Gym discounts
Team socials
Pension
28 days holiday
Free shares
Employee helpline

Job summary

Toby Carvery - Shiremoor is hiring an Assistant Manager to support the General Manager in daily operations and to lead a team to deliver outstanding guest experiences. You will mentor staff, manage service quality, and help create memorable moments for guests in a welcoming, high-traffic pub-restaurant setting.

Join the Toby Carvery family for strong progression opportunities, staff discounts, pension, and paid holidays, with a mobile-friendly application process and a focus on your development

Qualifications

  • Experience in hospitality management.
  • Strong communication and leadership skills.
  • Ability to train and inspire a team to deliver great service.

Responsibilities

  • Support the General Manager in day-to-day operations.
  • Train and motivate the team to deliver high-quality food, drink, and service.
  • Lead by example and develop team members.
  • Drive guest satisfaction and create memorable moments for guests.

Skills

Management experience
Communication skills
Team leadership
Mentoring

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Assistant Manager at Toby Carvery - Shiremoor, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!
Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?
  • Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
  • A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount across all off our brands for up to 5 friends and family.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…
  • Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
  • Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary

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