Deputy Manager

Agincare; Newsham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Refer a friend scheme up to £1000*

Outstanding career development

Blue Light Care discount package

Employee Assistance Programme

Company pension scheme

Job summary

Agincare is launching a brand-new supported living service in Gosport. We are seeking an experienced Deputy Manager to provide operational leadership, mobilise the service and deliver high-quality person-centred care for adults with learning disabilities and mental health needs.

You will report to the Registered Manager, oversee staff, ensure regulatory KPIs are met, manage rotas and budgets, and promote independence and positive outcomes while embedding Agincare's values across the service.

Qualifications

• QCF Level 4 or 5 or equivalent in health/social care.
• Proven leadership/management experience in a similar care setting.
• Strong understanding of regulatory frameworks in care (CQC, etc.).

Responsibilities

• Provide leadership and operational management of the Gosport service.
• Lead line management and development of care staff.
• Ensure KPI targets, quality standards and safeguarding compliance are met.
• Oversee rotas, budgeting and resource planning.
• Promote independence and person-centred outcomes for service users.

Skills

Leadership experience

Communication skills

IT literacy

Driving licence

Education

QCF Level 4/5 or Health & Social Care qualification

Tools

Microsoft Word

Excel

Job description

Package Description: We're excited to be opening a brand-new supported living service in the heart of Gosport, comprising seven self-contained flats for adults with learning disabilities and/or mental health needs. Conveniently located close to local amenities, this is a unique opportunity for an experienced Deputy Manager to play a key role in shaping and developing the service from the ground up. Alongside providing day-to-day operational oversight and leadership, you will be actively involved in the mobilisation, design, and successful launch of the service, helping to create a high-quality, person-centred environment where people can thrive. Alongside providing day-to-day operational oversight and leadership, you will be actively involved in the mobilisation, design, and successful launch of the service, helping to create a high-quality, person-centred environment where people can thrive. About The Role Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight at this Service within the Gosport area. You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs). You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently mantained with in the service. You will support the Registered Manager in the running of the service, assuming full responsibility in their absence.

Main duties of the job

As a Deputy Manager at Enable, you will be instrumental in the launch and operation of our new supported living service in Gosport. Your responsibilities include providing leadership and operational management, supporting the Registered Manager, and ensuring high-quality care for adults with learning disabilities and mental health needs. You'll oversee service compliance, manage staff, and contribute to continuous improvement. You'll also be responsible for resource management, budget support, safeguarding, and maintaining high standards of care and safety. With a focus on holistic, person-centred care, you'll foster positive relationships with service users, their families, and stakeholders while promoting independence and positive outcomes for individuals. The role offers a chance to contribute significantly to the community and support Agincare's values and goals.

About us

Agincare is a family-run care provider celebrating 40 years of serving communities. As one of the UK's largest care providers, Agincare delivers a range of care services including nursing homes, home care, and supported living across over 170 locations nationwide. Committed to high-quality, person-centred care, Agincare supports individuals to achieve their goals and maintain independence. The organisation values diversity and equal opportunities, encouraging applications from all backgrounds. With a strong emphasis on continuous growth and development, Agincare offers career advancement and support for care leavers and the Armed Forces community through initiatives like guaranteed interviews and career conversations. This emphasis on community and care quality informs everything Agincare does.

Job responsibilities

Package Description:

We're excited to be opening a brand-new supported living service in the heart of Gosport, comprising seven self-contained flats for adults with learning disabilities and/or mental health needs. Conveniently located close to local amenities, this is a unique opportunity for an experienced Deputy Manager to play a key role in shaping and developing the service from the ground up. Alongside providing day-to-day operational oversight and leadership, you will be actively involved in the mobilisation, design, and successful launch of the service, helping to create a high-quality, person-centred environment where people can thrive.

About The Role

Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight at this Service within the Gosport area. You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs). You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently mantained with in the service. You will support the Registered Manager in the running of the service, assuming full responsibility in their absence.

Main duties and Responsibilities as a Deputy Manager

• To support the Registered Manager with oversight of this service, ensuring compliance is maintained at all times in line with regulatory and organisational standards.
• To support the Registered Manager with line management, leadership, and development of staff across the service, including Care Managers, Seniors, and Support Workers.
• To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement.
• To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service.
• To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent.
• To support the Registered Manager in budget management and promote financial discipline across services.
• To ensure that Agincare Enables values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals.
• To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales.
• To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion.
• To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence.
• To act as a role model in adhering to all company policies and procedures.
• To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services.
• Any other duties that are commensurate with the role and level of responsibility.

About You

• QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake
• Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker
• Demonstrate up to date knowledge of the care sector and the regulatory framework
• Experience of working within Mental Health Services
• Proven IT experience, including Microsoft Word and Excel
• Ability to demonstrate excellent communication skills at a range of levels
• Must have a valid UK Driving License

Whats on Offer

Agincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including:

• Refer a friend scheme up to £1000*
• Outstanding career development
• Blue Light Care discount package
• Employee Assistance Programme
• Company pension scheme

About Agincare

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-prophet Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.

As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers

Qualifications

• QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake. Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker. Demonstrate up to date knowledge of the care sector and the regulatory framework. Must have a valid UK Driving License.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceSalary expectations will be discussed at interview stage.