Deputy Manager

Supercare Residential; London Borough of Newham; On-site; GBP 39,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Private healthcare

Gym membership contribution

CPD opportunities

Pension scheme

Enhanced maternity/paternity leave

Wellbeing support

Overtime enhancements

Clear progression pathways

Job summary

Supercare Residential is seeking a Deputy Manager for its East London Children's Residential Home. The role supports leadership alongside the Registered Manager to ensure safe, high-quality, trauma-informed care and regulatory compliance.

The successful candidate will supervise staff, manage safeguarding and incidents, and contribute to continuous service improvement while delivering positive outcomes for young people.

Qualifications

• Level 3 Diploma in Residential Childcare is required.
• Experience in a Children's Residential Home.
• Experience as a Team Leader or higher in a Children's Home.
• Strong safeguarding knowledge and Ofsted regulations.
• Excellent communication and organisational skills.
• Ability to work under pressure and make sound decisions.

Responsibilities

• Oversee day-to-day operations alongside the Registered Manager.
• Deputise in absence and manage service running.
• Supervise staff to meet care needs of young people.
• Safeguard welfare of all young people per policy.
• Direct work with young people to support development.
• Lead on safeguarding concerns, incidents, and complaints.
• Maintain care plans, risk assessments, and records.
• Assist audits and quality assurance.
• Support rota planning and staffing levels.

Skills

Level 3 Diploma

Team leadership

Safeguarding knowledge

Staff supervision

Communication skills

Time management

Decision making

Education

Level 3 Diploma in Residential Childcare

Job description

Deputy Manager - Children's Residential Services

Job Title: Deputy Manager

Location: East London

Salary: £39,000 - £47,700

Hours: 40 hours per week

About The Role:

We are looking for experienced and highly capable Deputy Managers to support the leadership and day to day operations of a Children's Residential Home in East London. This is a key role working alongside the Registered Manager to ensure the home operates safely, effectively and in line with regulatory and organisational standards.

You will play a critical part in supporting staff, safeguarding young people and ensuring high quality, trauma informed care is consistently delivered. The role requires a hands on approach, with the ability to step into leadership when required and drive performance, culture, and outcomes within the home.

Key Responsibilities:

As a Deputy Manager, you will:

• Work alongside the Registered Manager to oversee the day to day operations of the home
• Deputise in the absence of the Registered Manager and take responsibility for the running of the service
• Support and supervise staff to ensure they meet the needs of young people and maintain high standards of care
• Promote and safeguard the welfare of all young people in line with safeguarding procedures and regulations
• Undertake direct work with young people, building positive relationships and supporting their development
• Lead on managing child protection concerns, incidents, and complaints in line with policy and legislation
• Support the implementation of the home's Statement of Purpose and ensure objectives are achieved
• Work in partnership with external professionals to achieve the best outcomes for young people
• Ensure accurate record keeping, including care plans, risk assessments, and financial records
• Contribute to audits, quality assurance processes and continuous improvement within the service
• Support rota planning, staffing levels and resource allocation to ensure safe and effective care delivery

About You:

We are looking for resilient, organised and committed individuals who can support leadership within a fast paced and demanding environment. You will have:

• Level 3 Diploma in Residential Childcare
• Experience working within a Children's Residential Home
• Worked as a Team Leader or above in a Children's Residential Home
• Strong understanding of safeguarding, Ofsted regulations and Children's Homes Regulations 2015
• Experience in supervising and supporting staff teams
• Strong communication skills, both written and verbal
• Good organisational and time management skills
• Ability to work under pressure and make sound decisions
• A proactive, hands on approach to leadership and problem solving

What We Offer:

• Competitive salary package
• Performance related bonus schemes
• Private healthcare
• 24/7 GP access
• Gym membership contribution
• Extensive training and CPD opportunities
• Fully funded Level 5 Qualifications
• Strong central support functions (HR, Finance, Recruitment, Training, Therapy)
• Pension scheme
• Enhanced maternity and paternity leave
• Wellbeing support
• Overtime enhancements
• Clear progression pathways

Safer Recruitment

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.

Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.

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