Deputy Manager

SuperCare Residential; Greater London; On-site; GBP 39,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Bonus schemes

Private healthcare

GP access 24/7

Gym membership

CPD opportunities

Level 5 qualifications funded

Central support functions

Pension scheme

Enhanced maternity/paternity leave

Wellbeing support

Overtime enhancements

Progression pathways

Job summary

SuperCare Residential in East London is seeking an experienced Deputy Manager to lead a Children's Residential Home. You will work with the Registered Manager to oversee daily operations, safeguarding, and high-quality trauma-informed care for young people.

You will supervise staff, manage safeguarding and regulatory compliance, and contribute to continuous improvement. The role emphasizes hands-on leadership, staff development, and strong partnership with external professionals.

Qualifications

• Level 3 Diploma in Residential Childcare.
• Experience working within a Children\'s Residential Home.
• Team Leader or above in a Children\'s Residential Home.
• Strong understanding of safeguarding, Ofsted regulations and Children\'s Homes Regulations 2015.
• Experience in supervising and supporting staff teams.
• Strong communication skills, both written and verbal.
• Good organisational and time management skills.
• Ability to work under pressure and make sound decisions.
• A proactive, hands on approach to leadership and problem solving.

Responsibilities

• Oversee day to day operations with the Registered Manager.
• Deputise in absence and manage running of the service.
• Support and supervise staff to ensure they meet the needs of young people and maintain high standards of care.
• Safeguard welfare of all young people in line with safeguarding procedures and regulations.
• Direct work with young people and build positive relationships and support their development.
• Lead on managing child protection concerns, incidents, and complaints in line with policy and legislation.
• Support the implementation of the home\'s Statement of Purpose and ensure objectives are achieved.
• Work in partnership with external professionals to achieve the best outcomes for young people.
• Ensure accurate record keeping, including care plans, risk assessments, and financial records.
• Contribute to audits, quality assurance processes and continuous improvement within the service.
• Support rota planning, staffing levels and resource allocation to ensure safe and effective care delivery.

Skills

Communication

Organisational skills

Decision making

Leadership

Problem solving

Safeguarding

Education

Level 3 Diploma in Residential Childcare

Job description

Deputy Manager - Children's Residential Services
Job Title: Deputy Manager
Location: East London
Salary: £39,000 - £47,700
Hours: 40 hours per week

About The Role

We are looking for experienced and highly capable Deputy Managers to support the leadership and day to day operations of a Children's Residential Home in East London. This is a key role working alongside the Registered Manager to ensure the home operates safely, effectively and in line with regulatory and organisational standards.
You will play a critical part in supporting staff, safeguarding young people and ensuring high quality, trauma informed care is consistently delivered. The role requires a hands on approach, with the ability to step into leadership when required and drive performance, culture, and outcomes within the home.

Key Responsibilities

• Work alongside the Registered Manager to oversee the day to day operations of the home
• Deputise in the absence of the Registered Manager and take responsibility for the running of the service
• Support and supervise staff to ensure they meet the needs of young people and maintain high standards of care
• Promote and safeguard the welfare of all young people in line with safeguarding procedures and regulations
• Undertake direct work with young people, building positive relationships and supporting their development
• Lead on managing child protection concerns, incidents, and complaints in line with policy and legislation
• Support the implementation of the home's Statement of Purpose and ensure objectives are achieved
• Work in partnership with external professionals to achieve the best outcomes for young people
• Ensure accurate record keeping, including care plans, risk assessments, and financial records
• Contribute to audits, quality assurance processes and continuous improvement within the service
• Support rota planning, staffing levels and resource allocation to ensure safe and effective care delivery

About You

• Level 3 Diploma in Residential Childcare
• Experience working within a Children's Residential Home
• Worked as a Team Leader or above in a Children's Residential Home
• Strong understanding of safeguarding, Ofsted regulations and Children's Homes Regulations 2015
• Experience in supervising and supporting staff teams
• Strong communication skills, both written and verbal
• Good organisational and time management skills
• Ability to work under pressure and make sound decisions
• A proactive, hands on approach to leadership and problem solving

What We Offer

• Competitive salary package
• Performance related bonus schemes
• Private healthcare
• 24/7 GP access
• Gym membership contribution
• Extensive training and CPD opportunities
• Fully funded Level 5 Qualifications
• Strong central support functions (HR, Finance, Recruitment, Training, Therapy)
• Pension scheme
• Enhanced maternity and paternity leave
• Wellbeing support
• Overtime enhancementsClear progression pathways

Safer Recruitment

All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.

Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.