Deputy Manager

Voyage-Care; Dudley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pay options

Blue Light Card

Doctor line

Cash plans

Retirement leave

Long service awards

Job summary

Voyage Care is seeking a Deputy Service Manager in Dudley to lead a residential ABI service. You will oversee a team, develop person-centred plans, conduct needs assessments, recruit and induct staff, and ensure medication competencies and audits are up to date.

You will participate in MDT meetings, prepare reports, and support the Registered Manager in day-to-day operations, including a potential on-call rota. Prior care management experience and Level 3 Health & Social Care are required.

Qualifications

• Experience in care management.
• Experience with autism, acquired brain injury (ABI) and complex mental health needs.
• Ability to manage a team and drive person-centred support plans.

Responsibilities

• Lead and supervise a team to deliver high-quality care.
• Develop and implement person-centred support plans and conduct care needs assessments.
• Recruit, induct, and supervise staff; complete appraisals and medication competencies/audits.
• Attend multidisciplinary meetings and prepare reports; support the Registered Manager.
• Participate in on-call rota as required.

Skills

Care management experience

Team leadership

People skills

Education

Health & Social Care Level 3

Job description

Deputy Service Manager - Dudley £29,991.00 per annum

Join Voyage Care and Feel Valued, we reward your dedication with:

• Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned
• Funded Blue Light Card – hundreds of discounts at high street retailers etc
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

Deputy Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Deputy Service Manager to join us in leading our residential service ABI (Acquired Brain Injury) service in Dudley. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Deputy Service Managers will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Registered Manager in the day-to‑day management of our service. You’ll never lose sight of why you choose to do this, as our Deputy Service Managers play a central role in team leadership and have a hands‑on approach to care management.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Deputy Service Managers having both the right experience and the right values. This is why at this service our Deputy Service Manager should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.