Deputy Manager

Springfield Care Home; Coppull; On-site; GBP 32,000 - 42,000; Full time

Job summary

Springfield Care Home in Coppull, England, seeks a Deputy Manager for a full-time, on-site role. You will support the Home Manager to oversee day-to-day operations, ensure person-centred care, and drive regulatory compliance with safeguarding and health and safety standards.

You will lead staff, coordinate care plans, maintain records, manage rosters, and liaise with residents, families, and external professionals to promote dignity and holistic well-being.

Qualifications

• Experience in elderly residential care with person-centred approaches.
• Proven leadership and people management, supervising staff.
• Solid knowledge of care home regulations, safeguarding, health and safety.
• Strong communication with residents, families and multidisciplinary teams.
• Experience with care planning, documentation and rota management.
• Holding NVQ/QCF Level 5 in Health and Social Care or equivalent is preferred.
• Competent with care management systems and basic IT tools.

Responsibilities

• Supervise and mentor care staff to ensure high-quality care.
• Coordinate resident care plans and maintain accurate records.
• Assist with staff scheduling and performance management.
• Liaise with residents, families and external professionals.
• Support training initiatives and drive quality improvement.
• Promote dignity, respect and holistic well-being within the team.

Skills

Leadership

Staff supervision

Team coordination

Communication

Rota management

Problem solving

Organizational skills

Education

NVQ/QCF Level 5 Health and Social Care

Tools

Care management systems

Job description

Company Description

Springfield Care Home is a family-run care provider in Chorley, Lancashire, delivering compassionate, person-centred residential and respite care since 1992. Founded on a vision of creating a vibrant, supportive environment, it has grown into a dedicated community of care specialists focused on enhancing residents’ quality of life. The home offers thoughtfully designed features such as spacious bedrooms, welcoming communal areas, assisted bathrooms, and in-room call bells to promote comfort, safety, and ease. Conveniently located on the main bus route between Wigan and Chorley, Springfield Care Home emphasizes holistic well-being through meaningful engagement, social interaction, and a strong community spirit.

Role Description

The Deputy Manager role at Springfield Care Home is a full-time, on-site position based in Coppull. The Deputy Manager supports the Home Manager in overseeing day-to-day operations, ensuring high standards of person-centred care, safety, and compliance with regulatory requirements. Responsibilities include supervising and mentoring care staff, coordinating resident care plans, and maintaining accurate records and documentation. The role involves liaising with residents, families, and external professionals, contributing to staff scheduling, and assisting with training and performance management. The Deputy Manager also helps drive quality improvement initiatives, supports a positive team culture, and promotes the home’s values of dignity, respect, and holistic well-being.

Qualifications

• Demonstrated experience in elderly care or residential care settings, with strong knowledge of person-centred and holistic care practices.
• Proven leadership and people management skills, including staff supervision, mentoring, and team coordination.
• Sound understanding of care home regulations, safeguarding procedures, health and safety standards, and quality assurance frameworks.
• Strong communication and interpersonal skills, with the ability to build positive relationships with residents, families, and multidisciplinary teams.
• Effective organizational and problem-solving skills, including experience with care planning, documentation, and rota management.
• Relevant health or social care qualification (e.g., NVQ/QCF Level 5 in Health and Social Care, or equivalent); higher-level qualification is an advantage.
• Competence in using care management systems and basic IT tools for record-keeping and reporting.
• Flexible, reliable, and able to work shifts as required, with a commitment to continuous professional development.