Deputy Manager

Bershka; Cardiff; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

25% employee discount across Inditex

Pension scheme

More 4 Less discounts platform

Wellbeing support

Development opportunities

Job summary

Bershka in the UK is looking for a Deputy Manager to support the General Manager with ownership, pace and calm on the shop floor. You will drive commercial performance while upholding high standards and delivering an exceptional customer experience.

This hands-on leadership role involves leading from the floor, supporting recruitment and onboarding, and coaching teams to sustain strong standards, growth, and an inclusive culture.

Qualifications

• Experience in a fast-paced retail environment in a supervisory or management role.
• Strong commercial awareness with the ability to act on the shop floor.
• Calm, clear leadership style and ability to motivate teams under pressure.
• Commitment to inclusive leadership and employee development.

Responsibilities

• Deliver store performance through clear priorities and floor leadership.
• Use KPIs and store insight to maintain performance and action gaps.
• Support commercial launches and reflect trends in merchandising.
• Maintain Bershka visual standards and brand DNA on the shop floor.
• Oversee stock flow, replenishment, and stockroom organisation.
• Ensure security, cash procedures, health & safety and cleanliness.
• Coach shifts, provide feedback, and address issues promptly.
• Assist with recruitment, onboarding, and development planning.
• Contribute to hours budgeting, rotas, and productivity targets.

Skills

Supervisory experience

Retail operations

Customer focus

Leadership

Job description

Bershka is part of the Inditex Group and is known for fast-moving, trend-led fashion and a strong shop floor culture. What makes Bershka different is our pace, creativity and connection to our customers. With the brand rapidly expanding in the UK market, there are plentiful opportunities to grow your career in an agile, people-led retail environment.

About the role

As a Deputy Manager, you’ll support the General Manager in leading the store with ownership, pace and calm. You’ll play a key role in delivering commercial performance, high standards and an excellent customer experience, while building an inclusive, motivating culture.

This is a hands-on role with real responsibility. You’ll lead from the shop floor, support the GM with day-to-day decision making, and step up to lead the store when needed.

What you will be responsible for

• Supporting the GM and be responsible to deliver store performance through clear priorities, floor leadership and consistent follow-through.
• Using KPIs and store insight to take quick action and keep performance on track.
• Supporting commercial launches and ensuring merchandising reflects best sellers, trends and customer demand.
• Protecting Bershka’s visual standards and brand DNA, keeping the store trend-led, customer-ready and high standards every day.
• Driving strong routines across stock flow, replenishment and stockroom organisation to maintain availability.
• Maintaining high operational standards across security/shrinkage, cash procedures, health & safety, cleanliness and maintenance follow-up.
• Coaching and motivating teams on shift, giving regular feedback and addressing issues early and fairly.
• Supporting recruitment and onboarding, helping to create a great candidate and new starter experience.
• Supporting succession planning by identifying potential and contributing to development plans.
• Supporting the planning and delivery of the hours budget, rotas and productivity targets, taking timely action when anything is off track.

What we are looking for

We’re looking for a values-led, customer-focused leader who thrives in a fast-paced environment and is ready to take the next step in store leadership.

You will bring:

• Experience in a fast-paced retail environment in a supervisory or management role.
• Strong commercial awareness and confidence taking action on the shop floor.
• A calm, clear leadership style with the ability to motivate and align teams under pressure.
• Strong standards across operations (stock, shrinkage, cash, compliance).
• A passion for fashion with awareness of trends and competitors.
• A commitment to inclusive leadership: building engagement, developing others and creating an environment where people feel respected and supported.
• Ownership and integrity: you follow through, take responsibility and lead by example.

We welcome applications from people with different backgrounds and career paths. If you need adjustments at any stage of the recruitment process, we’ll work with you to support you.

What we offer

• Competitive salary
• 25% employee discount across all Inditex brands
• Pension scheme
• ‘More 4 Less’ benefits platform with a wide range of discounts
• Wellbeing support through our collaboration with Retail Trust
• Development opportunities and internal progression within Bershka and the wider Inditex Group