Deputy Manager

Blue Ribbon; Burnley; On-site; GBP 30,000 - 40,000; Full time

Job summary

Blue Ribbon is seeking a Deputy Manager to lead care delivery for individuals with Learning Disabilities, Autism, and Mental Health needs in Burnley. You will support the Service Manager, ensure compliant operations, and drive staff development within a supportive, regulated environment.

You will oversee appraisals, rosters, budgeting, and the daily performance of the team while maintaining person-centred care plans and strong stakeholder relationships. A Level 5 Diploma pathway is encouraged.

Qualifications

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or Mental Health conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.

Responsibilities

• Support the Service Manager with day-to-day service operations.
• Ensure appropriate staffing aligned to assessed needs.
• Oversee regulatory compliance (CQC, H&S, Safeguarding) and audits.
• Lead recruitment, onboarding, induction and staff training.
• Manage supervisions, appraisals and day-to-day performance of team members.
• Promote a positive working culture and model best practice.
• Maintain person-centred care plans and lead consistency of care.
• Provide direct care when needed and liaise with external stakeholders.
• Monitor financial performance including rota management and budgeting.
• Utilise internal systems to maintain accurate records.

Skills

People management

Team leadership

Performance management

Regulatory compliance

Staff development

Communication

Decision making

IT skills

Education

Level 5 Diploma in Health & Social Care

Tools

PeopleHR

Deputy

Nourish

Radar

Iplicit

JobTrain

Job description

Job reference: 000805

Salary: £35,000

Location: Burnley - Residential

Hours Per Week: 40

Closing date: 31/10/2026

Deputy Manager– Lead with Compassion, Grow with Purpose

(Full-Time)

We have an exciting opportunity for a passionate and experienced Deputy Manager to join our team and support the delivery of exceptional care to individuals with Learning Disabilities, Autism, and Mental Health needs in Burnley. This is a key leadership role where you will work alongside the Service Manager to ensure high-quality care, regulatory compliance, and the ongoing development of staff and service standards. If you're ready to take the next step in your care career, we’d love to hear from you.

About The Role

As a Deputy Manager, you will:

• Support the Service Manager with the day-to-day management of the service.
• Ensure the service is appropriately staffed and operates in line with individuals' assessed needs.
• Oversee and maintain regulatory compliance (CQC, H&S, Safeguarding) and contribute to internal audits.
• Support with recruitment, onboarding, induction, and training of new staff.
• Manage supervisions, appraisals, and day-to-day performance of team members.
• Promote a positive and transparent working culture and model best practice across the service.
• Ensure person-centred care plans are regularly reviewed, up to date, and reflective of individual needs.
• Provide direct care and support when needed and lead the consistency of care across the service.
• Maintain strong relationships with external stakeholders, including families, healthcare professionals, and commissioners.
• Monitor and support financial performance, including rota management, petty cash control, and budgeting tasks.
• Use internal systems including PeopleHR, Deputy, Nourish, Radar, Iplicit, and JobTrain to maintain accurate records.

Essential

What We’re Looking For

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or Mental Health conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.

Preferable

• Hold a Level 5 Diploma in Health & Social Care.
• Knowledge of community engagement, mentoring, and change management.
• Financial planning, budgeting, and resource allocation experience.
• Advanced IT and systems management skills.
• Awareness of diversity, inclusion, and cultural understanding in care.

Why Join Us?

• Join a team committed to high-quality care and continuous improvement.
• Develop your career with ongoing training and progression opportunities.
• Make a real difference in the lives of the people we support and the teams you lead.
• Be part of a supportive organisation that champions innovation, integrity, and impact.

Our Values

• Everybody Matters – Ensuring inclusivity and respect for all
• Honesty & Integrity – Maintaining transparency and trustworthiness
• Passionate & Resilient – Demonstrating enthusiasm and commitment
• Positivity – Fostering a positive, uplifting environment
• Professional Excellence – Striving for excellence in all aspects of care

MPSW