Deputy Manager

Harri.com; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

33% discount across all our brands

20% discount for friends and family

Discounts on gym memberships

Pension plan

28 days paid holiday

High-street shopping discounts

Free employee helpline

Free shares

Job summary

Harri.com is seeking a Deputy Manager for the Victoria Inn in Birmingham. In this role, you’ll support the General Manager in day-to-day operations and inspire a team to create unforgettable guest experiences.

As a Deputy Manager, you will train your team to deliver exceptional food, drink, and service while achieving business targets. With amazing progression opportunities, this position offers a vibrant work environment within the Premium Country Pubs family.

You will enjoy benefits like a pension, paid holiday, high-street discounts, and free shares.

Qualifications

• Experience in a management role in the hospitality sector.
• Ability to train and inspire a team.
• Strong focus on guest satisfaction and business targets.

Responsibilities

• Assist the General Manager in the daily running of the business.
• Train your team to deliver exceptional service.
• Ensure guests are cared for and create memorable moments.
• Strive towards achieving business targets.

Skills

Management experience

Team training

Guest care

Job description

As Deputy Manager at the Victoria Inn, you’ll support the General Manager in the day‑to‑day running of the site, inspire team members, and work together to provide guests with an unforgettable experience.

Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations and great tasting food. If you’re passionate about all things premium, we want to hear from you.

What’s in it for me?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers.
• A massive 33% discount across all our brands. Whether it’s a date night at Miller & Carter, a family roast at Toby Carvery, or socialising with friends in the city at AllBar One, we’ve got you covered.
• 20% discount across all of our brands for up to 5 friends and family.
• Discounts on gym memberships.

On top of this, as part of Mitchells & Butlers you will receive a pension, 28 days paid holiday, high‑street shopping discounts, and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.

What will I be doing? As Deputy Manager you’ll…

• Use your management experience to be an assistant to the General Manager in the day‑to‑day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.