Deputy Manager

TN United Kingdom; Bath; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an inspirational Manager to lead a high-performing retail team. This role involves motivating and developing team members to deliver exceptional client experiences. With a strong emphasis on business development, the ideal candidate will possess a proven track record in retail management, particularly within premium or luxury environments. You'll be expected to build lasting client relationships and drive initiatives that enhance the overall shopping experience. If you have a passion for luxury products and a flair for mentorship, this opportunity is perfect for you.

Qualifications

• Proven track record in retail management, ideally in a premium or luxury environment.
• Experience in recruitment, performance management, and training.

Responsibilities

• Motivate and develop a high-performing retail team.
• Drive business development initiatives and ensure excellent client experiences.

Skills

Team Leadership

Business Development

Client Relationship Management

Retail Management

Networking

Event Management

Competitor Analysis

Job description

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About the Role

As an inspirational and passionate Manager, you will be an ambassador for TAG Heuer and the Watches of Switzerland Group. Working alongside the General Manager, you will play a key role in guiding, motivating, and developing the team to deliver the exceptional experience our clients expect. You will have an entrepreneurial approach, an impressive record of business development, and exceptional people skills.

Key Responsibilities

1. Motivate and develop a high-performing retail team.
2. Build lasting relationships with clients beyond a single sale.
3. Find solutions that meet the specific needs of clients.
4. Guide, mentor, and develop team members.
5. Drive business development initiatives.
6. Ensure excellent client experiences.

About You

• Natural flair for guiding, mentoring, and developing a team.
• Proven track record in retail management, ideally in a premium or luxury environment.
• Commercially aware with a good understanding of clienteling, networking, and event management.
• People, sales, and client-focused, delivering exceptional client experiences.
• Inspirational role model with a passion for our products.
• Competitor analysis skills.
• Experience in recruitment, performance management, and training.
• Ability to communicate business initiatives and follow up on actions.