Deputy Laboratory Manager

NHS; Stoke-on-Trent; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading NHS trust is seeking a Deputy Laboratory Manager for its busy dental and maxillofacial laboratory in Stoke-on-Trent. This role involves managing a team of technical staff, ensuring high standards of service and patient care, while overseeing the production of complex prosthetic solutions. The ideal candidate will possess advanced qualifications and be capable of conveying complex medical device information to both clinicians and patients.

Qualifications

• Evidence of working in a Crown & Bridge/Restorative environment.
• Experience in supervising a section/department at an advanced level.

Responsibilities

• Manage the dental technical services and production.
• Lead the technical team and manage department in the absence of the Head of Department.
• Provide complex solutions and support to clinicians.

Skills

Leadership

Technical Solutions

Complex Information Analysis

Education

GDC registration

Advanced qualification in Crown & Bridge

Job description

Go back University Hospital of North Midlands NHS Trust

Deputy Laboratory Manager

The closing date is 29 June 2025

We have a very exciting opportunity for an experienced technician to come and join our well equipped, busy, full service dental and maxillofacial laboratory.

The position of Deputy Laboratory Manager requires the post holder to manage the dental technical services and production. With responsibility for 7 staff and managing the department in the absence of the Head of Department.

Our clinical department has a varied cohort of patients that often require challenging technical support. The successful candidate will be part of the team to support our clinicians and produce fixed crowns, bridges and removable appliances either conventionally or implant retained using a wide variety of materials and techniques, including digital design.

Our patients may be under treatment for some considerable time. You will meet many in this role as you help shape their treatment and full rehabilitation. This makes this opportunity extremely rewarding and fulfilling.

We encourage candidates to apply from both NHS and commercial backgrounds.

Main duties of the job

To manage the production and quality of a specialist multidisciplinary technical team.

Work closely with and provide advice to consultants, medical staff and laboratory colleagues on the treatment of patients that present complex rehabilitation challenges

Construct, advise and provide technical solutions for rehabilitation patients using fixed and removable, conventional and implant retained designs.

In conjunction with and when deputising for the Head of Department, will lead the laboratory service i.e. accept patient referrals, organise clinic appointments and treatment plans.

To be department deputy and be responsible for and manage the service in the absence of the Head of Department.

Participate in development of staff by imparting knowledge and technical demonstrations.

To work flexibly in order to deliver the Directorate agenda and to offer support to other colleagues including cover in times of absence.

To provide general support to the Head of Department, ensuring in particular that services are delivered effectively in the interests of patient care.

To evaluate and implement new techniques as they are developed.

To liaise with internal and external clients regarding laboratory turnaround and manage deadlines.

To work safely adhering and understanding Health and Safety, COSHH and the Medical Devices Regulations.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

Convey highly complex information on the design and application of medical devices and prostheses. This information may be conveyed to individual Consultants or junior medical staff or to larger Multi-Disciplinary Teams (MDT). Highly complex information may also have to be communicated in a clear format to patients who need assistance in the Outpatient clinic or by telephone.Develop and improve the dental technical and maxillofacial services for clinical departments.Operate within accepted professional guidelines and Trust Policies.Daily interaction with the Head of Department.Patient case conferences, joint clinics and interactions with Consultants, their juniors and support staff, contributing as a member of the Multi- Disciplinary Team Head and Neck Cancer.Complete cases where complex/highly complex treatment planning is solely devised and implemented. Analysis of each case will present different treatment options. Have the ability to analyse complex/highly complex facts, including design of appliances and complex treatment plans and make recommendations on medical device design.Case conferences, joint clinics and interaction with other clinical staff in order to support patients receiving care.Support Consultants in Maxillofacial, Restorative, Orthodontics, Breast, Ear nose and Throat, Ophthalmic, Plastic Surgery, Oncology and Neurosurgery.Devise and plan new complex appliances or prostheses.The role includes daily use of IT skills for the laboratory booking and tracking system.Daily use of Medway and iPortal to track patient appointments and record patient notes.Design and plan complex cases using three-dimensional digital technology.Interpret complex/highly complex instructions via laboratory prescriptions.Be responsible for the management and provision of technical services including highly complex restorations and prostheses.Deputise in the absence of the Head of Department.Manage and prioritise own workload and that of the staff within Prosthetics Department.To identify and implement on-going modernisation and new ways of working and innovation within specific areas of technology.The post holder will support and where applicable be responsible for and manage:The laboratory service.Quality controlProduction for all staff

See attached full job description

Person Specification

• GDC registration
• Qualification as per essential job specification
• Advanced qualification in Crown & Bridge
• Evidence of working in a Crown & Bridge/Restorative environment and working to an advanced level
• Evidence of supervising a section/department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust