Deputy Housekeeping Manager | Guest Experience Champion

Broughton Sanctuary; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual discretionary bonus and tips

Pension contribution

Free access to Sanctuary Wellbeing

Subsidised meals at Utopia Bistro

Friends & Family discounts on stays &

Free parking

Job summary

Broughton Sanctuary in the United Kingdom is seeking a Deputy Housekeeping Manager to assist the Housekeeping Manager in daily operations, ensuring exceptional cleanliness and guest experiences across the Sanctuary. You will lead by example, supporting the team, coordinating workloads, and maintaining quality standards across accommodation, wellness spaces, and Estate facilities.

The role combines supervisory duties with hands-on housekeeping tasks, including quality checks, stock management,

Qualifications

• Previous experience in housekeeping or hospitality is preferred but not essential.
• A keen eye for detail and a strong sense of pride in your work.
• Ability to work independently and manage time effectively.
• Physically able to carry out cleaning duties.
• Friendly, reliable, and approachable team player.
• Essential: Flexibility to work weekends
• Essential: Driver with access to own vehicle

Responsibilities

• Support the Housekeeping Manager in the daily running of the housekeeping department.
• Assist with supervising, motivating, and supporting the housekeeping team to maintain high standards.
• Allocate daily tasks and help coordinate workloads across the Sanctuary.
• Carry out quality checks and inspections of guest accommodation, public areas, and wellness facilities.
• Clean and prepare guest rooms, holiday cottages, and communal areas to an exceptional standard.
• Housekeeping duties within Avalon Wellbeing, including the pool suite, studio spaces, and changing facilities.
• Assist with staff training and onboarding of new team members.
• Manage stock levels and report ordering requirements for cleaning supplies and guest amenities.
• Conduct daily checks within the Hall and other hospitality venues when in use.
• Report maintenance issues promptly and follow up where required.
• Ensure compliance with health and safety, COSHH, and company procedures.
• Act as a point of contact in the absence of the Housekeeping Manager.
• Work collaboratively with other departments to ensure a seamless guest experience.
• Participate in the housekeeping rota, including weekends as required.

Skills

Attention to detail

Time management

Team player

Physically capable

Customer service

Job description

Broughton Sanctuary in the United Kingdom is seeking a Deputy Housekeeping Manager to assist the Housekeeping Manager in daily operations, ensuring exceptional cleanliness and guest experiences across the Sanctuary. You will lead by example, supporting the team, coordinating workloads, and maintaining quality standards across accommodation, wellness spaces, and Estate facilities.

The role combines supervisory duties with hands-on housekeeping tasks, including quality checks, stock management,