Deputy Head of Pharmacy and Clinical Services Manager

NHS; London; On-site; GBP 82,000 - 94,000; Full time

Job summary

The NHS is seeking a dynamic Deputy Head of Pharmacy and Clinical Services Manager to lead clinical pharmacy services at Royal London and Mile End Hospitals. This integral role involves guiding a team to ensure safe, high-quality care while aligning services with national healthcare initiatives and Trust objectives. The successful candidate will have a strong background in hospital pharmacy management and inspire a culture of improvement and safety.

Qualifications

• Significant experience in hospital pharmacy management and clinical teams.
• Experience with project management and service delivery planning.
• Proven track record in managing drug and staff budgets.

Responsibilities

• Lead the development and implementation of clinical pharmacy services.
• Depute for the Associate Director of Pharmacy.
• Ensure the delivery of safe, high-quality pharmaceutical care.

Skills

Good written and oral communication skills

Excellent influencing and negotiation skills

Proven delivery of staff assessment and appraisal

Good problem-solving skills

Ability to manage risk

Education

Registered with the General Pharmaceutical Council (GPhC)

Postgraduate qualification Diploma/MSc in Pharmacy Practice

Job description

Job summary

Are you an experienced pharmacy leader looking for a role that allows you to make a significant impact on patient care and the future of clinical pharmacy services? Do you have the vision, expertise, and drive to lead a dynamic team and help shape the future of pharmacy practice at one of the UK's leading NHS Hospitals? If so, this is the perfect opportunity for you!

You will have the chance to shape the future of clinical pharmacy services, promote patient safety, and drive quality improvement across Royal London and Mile End Hospitals as the Deputy Head of Pharmacy and Clinical Services Manager.

We are seeking a highly skilled, motivated, and forward-thinking individual to join our team as the Deputy Head of Pharmacy and Clinical Services Manager. In this key leadership position, you will be responsible for providing direction, guidance, and innovation to ensure that our clinical pharmacy services meet the needs of both our patients and clinicians. You will play a crucial role in ensuring that our clinical pharmacy services are both high quality and cost-effective, aligning them with the objectives of the Trust, national healthcare initiatives, and medicines management strategies.

Main duties of the job

The post holder will deputise for the Associate Director of Pharmacy, Royal London and Mile End Hospitals (RLH & MEH) and lead on delegated operational functions.

The Deputy Head of Pharmacy and Clinical Services Manager is responsible for leading the development and implementation of clinical pharmacy services across the Royal London and Mile End Hospitals. The post holder will be responsible for ensuring patients receive safe, high quality and clinically effective pharmaceutical care.

The post holder will be responsible for the management of the Clinical Pharmacy Service at RLH&MEH with strategic direction from the Associate Director of Pharmacy in line with the over-arching pharmacy strategy.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details Date posted

05 June 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£82,462 to £93,773 a year per annum inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-7146681RLH-A

Job locations

Royal London Hospital

London

E1 1FR

Job description Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Job description Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification Experience Essential

• Experience in hospital pharmacy management
• Project management experience, and previous participation in service delivery planning
• Proven track record in managing staff, time and resources to deliver timely outcomes
• Proven track record of maintaining good relationships with clinicians, finance and general management
• Liaison with a range of professional and NHS organisations
• Experience of managing clinical teams. Previous participation in audit and / or research
• Experience of working closely with senior managerial, nursing, medical and pharmacy staff, a range of professional and NHS organisations
• Experience in implementing cost saving projects
• Experience of managing drug and staff budgets
• Significant post registration experience

Desirable

• Experience of working in complex clinical environments.
• Experience of providing hospital-based clinical service to any specialty at Band 8a level or equivalent
• Experience of delivering professional training and education
• Experience of implementing change
• Experience of managing or supervising a small team of staff
• Experience of training staff, giving staff developmental feedback and implementing training plans
• Experience of recruitment and selection
• Experience of working with Pharmacy Operations and/or Governance.

Skills Essential

• Good written and oral communication skills. Able to communicate with patients and all grades of healthcare staff (verbally and in writing)
• Prioritisation, time and the ability to plan and execute long-term projects and maintain multiple projects at once
• Excellent influencing and negotiation skills to manage highly complex and difficult situations within and across organisational boundaries where there is often direct conflict.
• Proven delivery of staff assessment and appraisal
• Demonstrated ability to manage budgets
• Experience of providing education and training to pharmacy staff, nursing staff and doctors.
• Computer literate and able to lead future developments in the use of Information Technology in Medicines Management.
• Good interpersonal skills
• Confident & assertive when dealing with other professionals
• Demonstrates ability to organise and prioritise workload including when under pressure.
• Good problem-solving skills
• Excellent numeracy skills and analysis and interpretation of data
• Excellent numeracy skills and analysis and interpretation of data
• Demonstrated ability to deal with conflict and complaints
• Demonstrates the ability to communicate complex information combines with good negotiating and presentation skills (e.g., across organisational boundaries and outside the NHS.)
• Ability to communicate with patients particularly on sensitive or complex issues.
• Demonstrates a whole system patient focused approach to work.
• Ability to manage difficult and ambiguous situations including those that may require prompt decisions when faced with highly complex drug information and situations
• Ability to work alone and as part of a team.
• Ability to identify and manage risk.

Knowledge Essential

• Pharmaceutical knowledge to B.Pharm., B.Sc., or M. Pharm Degree level
• Clear understanding of issues relating to Pharmacy services within the NHS
• Expert understanding of Primary and Secondary Care prescribing issues
• Integrates research evidence into practice Expert level of critical appraisal and clinical reasoning and judgment
• Understanding of clinical risk and clinical governance.

Desirable

• Knowledge of all legislation relating to the procurement, storage, supply, and use of medicines
• Experience in local implementation of national standards and guidelines.

Qualifications Essential

• Registered with the General Pharmaceutical Council (GPhC) Great Britain
• Further post graduate qualification Diploma/MSc in Pharmacy Practice or Clinical Pharmacy, or equivalent

Desirable

• Membership of the Royal Pharmaceutical Society
• Management/Leadership qualification

Person Specification Experience Essential

• Experience in hospital pharmacy management
• Project management experience, and previous participation in service delivery planning
• Proven track record in managing staff, time and resources to deliver timely outcomes
• Proven track record of maintaining good relationships with clinicians, finance and general management
• Liaison with a range of professional and NHS organisations
• Experience of managing clinical teams. Previous participation in audit and / or research
• Experience of working closely with senior managerial, nursing, medical and pharmacy staff, a range of professional and NHS organisations
• Experience in implementing cost saving projects
• Experience of managing drug and staff budgets
• Significant post registration experience

Desirable

• Experience of working in complex clinical environments.
• Experience of providing hospital-based clinical service to any specialty at Band 8a level or equivalent
• Experience of delivering professional training and education
• Experience of implementing change
• Experience of managing or supervising a small team of staff
• Experience of training staff, giving staff developmental feedback and implementing training plans
• Experience of recruitment and selection
• Experience of working with Pharmacy Operations and/or Governance.

Skills Essential

• Good written and oral communication skills. Able to communicate with patients and all grades of healthcare staff (verbally and in writing)
• Prioritisation, time and the ability to plan and execute long-term projects and maintain multiple projects at once
• Excellent influencing and negotiation skills to manage highly complex and difficult situations within and across organisational boundaries where there is often direct conflict.
• Proven delivery of staff assessment and appraisal
• Demonstrated ability to manage budgets
• Experience of providing education and training to pharmacy staff, nursing staff and doctors.
• Computer literate and able to lead future developments in the use of Information Technology in Medicines Management.
• Good interpersonal skills
• Confident & assertive when dealing with other professionals
• Demonstrates ability to organise and prioritise workload including when under pressure.
• Good problem-solving skills
• Excellent numeracy skills and analysis and interpretation of data
• Excellent numeracy skills and analysis and interpretation of data
• Demonstrated ability to deal with conflict and complaints
• Demonstrates the ability to communicate complex information combines with good negotiating and presentation skills (e.g., across organisational boundaries and outside the NHS.)
• Ability to communicate with patients particularly on sensitive or complex issues.
• Demonstrates a whole system patient focused approach to work.
• Ability to manage difficult and ambiguous situations including those that may require prompt decisions when faced with highly complex drug information and situations
• Ability to work alone and as part of a team.
• Ability to identify and manage risk.

Knowledge Essential

• Pharmaceutical knowledge to B.Pharm., B.Sc., or M. Pharm Degree level
• Clear understanding of issues relating to Pharmacy services within the NHS
• Expert understanding of Primary and Secondary Care prescribing issues
• Integrates research evidence into practice Expert level of critical appraisal and clinical reasoning and judgment
• Understanding of clinical risk and clinical governance.

Desirable

• Knowledge of all legislation relating to the procurement, storage, supply, and use of medicines
• Experience in local implementation of national standards and guidelines.

Qualifications Essential

• Registered with the General Pharmaceutical Council (GPhC) Great Britain
• Further post graduate qualification Diploma/MSc in Pharmacy Practice or Clinical Pharmacy, or equivalent

Desirable

• Membership of the Royal Pharmaceutical Society
• Management/Leadership qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Employer details Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)