Deputy Head Housekeeper - Cirencester

THE PIG Hotels (Home Grown Hotels)

Cirencester

On-site

GBP 25,000 - 33,000

Full time

7 days ago
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Benefits offered by this job

Staff stays - free B&B
35% discount on food, beverages &
Meals on duty
Annual holiday increase (up to 33 days
Take home goods - cost price
Help@Hand access for you and family
Learning & development courses
Anniversary vouchers - dinner withwine

Job summary

THE PIG Hotels (Home Grown Hotels) is seeking a Deputy Head Housekeeper to support the Head Housekeeper with the smooth running of the housekeeping team and to lead Room Attendants and Linen Porters on a day-to-day basis. The role focuses on maintaining immaculate bedrooms and public areas, delivering an outstanding guest experience.

You will be proactive, hands-on and responsible for performance reviews, stock control, and liaising with maintenance to ensure all furnishings and equipment are in

Responsibilities

  • Assist Head Housekeeper by supporting and developing a team of Room Attendants and Linen Porters.
  • Set an example, encourage development, and carry out monthly performance reviews.
  • Lead the team from the front-line to deliver high standards across the hotel.
  • Prepare and oversee cleanliness of all bedrooms and public areas.
  • In Head Housekeeper's absence, take responsibility for furnishings, fittings and equipment.
  • Liaise with maintenance and manage linen, deliveries & stock.

Job description

We are currently looking for an Deputy Head Housekeeper to support our Head Housekeeper with the efficient running of our housekeeping team. Some may say the housekeeping team are the backbone of the hotel operation. For our housekeeping team it is not just about making beds, it is about having an eye for detail and ensuring that our guests have a memorable experience. As Deputy Head Housekeeper you will be assisting the Head Housekeeper by supporting and developing a team of Room Attendants and Linen Porters. You will be required to set an example, encourage their development, and carry out monthly performance reviews. You will be proactive and hands on, leading the team from the front-line to deliver exceptional levels of standards across all areas of the hotel. On a day to day basis, you will play a key role with the preparation and cleanliness of all bedrooms and public areas. In the absence of the Head Housekeeper, you will take responsibility for ensuring the condition of all furnishings, fittings and equipment. You will need to liaise with the maintenance team and manage all linen, deliveries & stock.

We are dedicated to making THE PIGs an inspiring, exciting and fun place to work and in return for your hard work you can expect something a little different:

  • Staff stays - free B&B.
  • 35% discount on food, beverages & treatments.
  • Meals on duty.
  • Annual holiday increase (up to 33 days)
  • Take home goods - cost price.
  • Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
  • A range of learning & development courses.
  • Anniversary vouchers - dinner with wine for 2.
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