Deputy Head, Admissions, Registration & Exams

Colchester Institute Enterprises Limited; Colchester; On-site; GBP 43,000 - 62,000; Full time

Job summary

Colchester Institute Enterprises Limited in Colchester is seeking a Deputy Head of Admission, Registration and Exam Services to oversee the admissions, registration, timetabling, reception and examinations functions. You will deputise for the Head and drive efficient, compliant processes across the service.

The role focuses on leading day-to-day operations, policy development, data accuracy, and ensuring timely data handling for funding claims and exam outcomes, while aligning with JCQ

Qualifications

• Proven effective line management experience.
• High level of interpersonal and influencing skills enabling effective working relationships.
• Experience with databases and systems to ensure timely, accurate information processing.
• Experience development/improvement of processes for efficient working and better customer experience.
• Knowledge of data protection and handling confidential information including GDPR.

Responsibilities

• Deputise for the Head of Admission, Registration and Exam Services as required, including during periods of absence.
• Support day-to-day operations of the Admissions, Registration and Exam Services department.
• Help develop policies, systems and processes to improve efficiency and reduce administrative tasks for staff and students.
• Ensure registrations, changes of circumstances and exam results are processed promptly to support funding claims.
• Lead improvements to the EAA process to provide a streamlined, timely process for all provision types.
• Assist with planning and coordination of student enrolment and ongoing communication to improve the student experience.

Skills

Line management

Interpersonal skills

Influencing skills

Database experience

Process improvement

Data protection / GDPR

Stakeholder engagement

Education

Level 3 qualification or above

Level 2 English & Mathematics GCSE or equivalent

Tools

EBS

Job description

Colchester Institute Enterprises Limited in Colchester is seeking a Deputy Head of Admission, Registration and Exam Services to oversee the admissions, registration, timetabling, reception and examinations functions. You will deputise for the Head and drive efficient, compliant processes across the service.

The role focuses on leading day-to-day operations, policy development, data accuracy, and ensuring timely data handling for funding claims and exam outcomes, while aligning with JCQ