Deputy General Manager Operations

RHR; London; On-site; GBP 46,000 - 55,000; Full time

Job summary

An exciting opportunity for a hospitality operations manager has arisen in an iconic London venue. This role, created to enhance operations due to increasing demand, requires a strong background in hospitality, focusing on strategic development and exceptional customer experience. The management's commitment to your personal and professional growth is paramount, with a salary of up to £55,000 and a dedicated training program.

Benefits

Dedicated training and development program

Qualifications

• Background in hospitality or events necessary.
• Experience in busy environments is essential.
• Prepared to support at all levels.

Responsibilities

• Drive standards for the hospitality venue.
• Develop strategy for customer experience.
• Partner with senior operations manager.

Skills

Stakeholder management

Customer experience

Operational strategy

High volume management

Job description

An exciting opportunity has arisen for an hospitality operations manager to join an iconic hospitality and events venue in London. In terms of challenge, stimulation and prospects this position has it all. Working within a positive, energising culture geared toward the achievement of excellence, you will find outstanding job satisfaction daily. This is a new role that has been created to help drive standards as demand for the venue has increased, from sporting events to live events for major entertainment artists.

You will be partnering with the senior operations manager for food and beverage and be responsible for maintaining the existing relationships with your stakeholders and at the centre of the role is the critical input you will make to developing strategy to ensure there is a world class customer experience and product offering.

To be able to blend seamlessly into the role you will come from a hospitality or events background, dealing with high volume and exceptionally busy environments and though there are of course, strategic elements to the role, you should be prepared to get stuck in and support at all levels.

In return, your development and job satisfaction will be at the top of your line manager's agenda. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £55,000.