Deputy General Manager

CQ Newcastle; Newcastle upon Tyne; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

Tronc eligibility

50% food & drink discount

25% discount for friends & family

Fully funded apprenticeships in HBM (L

Employee Assistance Programme (24/7 GP

Early access to wages

Discounted gym memberships

Job summary

Chiquito is seeking a Deputy Manager to support the General Manager and lead a busy restaurant team in Newcastle. You’ll drive service excellence, train and motivate staff, and ensure smooth shifts while safeguarding standards and guest satisfaction.

This leadership role offers a 45‑hour contract, quarterly bonus, and benefits that grow with your contribution, including development opportunities and wellbeing support.

Qualifications

• Experience in supervisory or management role in hospitality.
• Strong leadership and mentoring skills.
• Customer-focused with a passion for guest experiences.

Responsibilities

• Support the General Manager in leading the restaurant to success.
• Motivate and develop your team to deliver standout service and food.
• Take the lead on shifts—ensuring smooth operations and happy guests.
• Drive performance and help hit key targets across sales, service, and standards.
• Be a role model for safety, compliance, and team culture.

Skills

Leadership

Team management

Hospitality

Job description

Step Into Leadership – Become a Deputy Manager at Chiquito!

At Chiquito, we bring the fiesta to every table—serving up sizzling Tex‑Mex flavours, bold cocktails, and unforgettable guest experiences. If you’re a natural leader who thrives in a fast‑paced, high-energy environment and loves supporting a team to shine, we’d love to welcome you as a Deputy Manager!

Why Join Chiquito?

We know that great leadership creates great guest experiences, so we offer:

• A Place for Everyone– We celebrate individuality and welcome anyone who brings energy, drive, and a passion for hospitality.
• Competitive Pay & Benefits– 45-hour contract, quarterly bonus and opportunity to earn Tronc.
• Awesome Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Career Development– Fully funded apprenticeships in Hospitality Management (Level 4).
• Wellbeing & Support– Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Perks & Rewards– Early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Competitions & Events– Win trips, join team parties, and earn e‑points to spend on your favourite brands.

What You’ll Do as a Deputy Manager:

• Support the General Manager in leading the restaurant to success.
• Motivate and develop your team to deliver standout service and delicious food.
• Take the lead on shifts—ensuring smooth operations and happy guests.
• Drive performance and help hit key targets across sales, service, and standards.
• Be a role model for safety, compliance, and team culture.

Who We’re Looking For:

We’re looking for a people‑first leader someone who’s confident, organised, and passionate about hospitality. If you’ve got experience in a supervisory or management role and love working in a lively, guest‑focused environment, we want to hear from you.

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

At Chiquito, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you – your experience, personality, and leadership style.