Deputy General Manager

Chiquito Restaurant, Bar and Mexican Grill; Newcastle upon Tyne; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Discounts on food & drink

Apprenticeships (Level 4)

Employee assistance & wellbeing

Job summary

Chiquito Restaurant, Bar and Mexican Grill is seeking a Deputy Manager to lead a busy restaurant and support the General Manager in delivering exceptional guest experiences. You will motivate your team, drive service excellence and ensure smooth shift operations in a fast-paced hospitality environment.

The role emphasizes people leadership, training, and maintaining quality standards while contributing to sales targets and guest satisfaction in a vibrant dining setting.

Qualifications

• Supervisory or management experience in hospitality

Responsibilities

• Lead shifts and drive restaurant performance.
• Motivate and develop team to deliver standout service and food quality.
• Support General Manager to achieve targets across sales, service and standards.
• Uphold safety, compliance and team culture.

Job description

Step Into Leadership - Become a Deputy Manager at Chiquito!

At Chiquito, we bring the fiesta to every table serving up sizzling Tex-Mex flavours, bold cocktails, and unforgettable guest experiences. If you're a natural leader who thrives in a fast-paced, high-energy environment and loves supporting a team to shine, we'd love to welcome you as a Deputy Manager!

Why Join Chiquito?

We know that great leadership creates great guest experiences, so we offer:

• A Place for Everyone - We celebrate individuality and welcome anyone who brings energy, drive, and a passion for hospitality.
• Competitive Pay & Benefits - 45-hour contract, quarterly bonus and opporturnity to earn Tronc.
• Awesome Discounts - 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Career Development - Fully funded apprenticeships in Hospitality Management (Level 4).
• Wellbeing & Support - Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Perks & Rewards - Early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Competitions & Events - Win trips, join team parties, and earn e-points to spend on your favourite brands.

What You'll Do As a Deputy Manager

• Support the General Manager in leading the restaurant to success.
• Motivate and develop your team to deliver standout service and delicious food.
• Take the lead on shifts - ensuring smooth operations and happy guests.
• Drive performance and help hit key targets across sales, service, and standards.
• Be a role model for safety, compliance, and team culture.

Who We're Looking For

We're looking for a people-first leader someone who's confident, organised, and passionate about hospitality. If you've got experience in a supervisory or management role and love working in a lively, guest-focused environment, we want to hear from you.

If you've got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast-paced, guest-first environment, you might just be the perfect fit for us.

At Chiquito, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know - we've got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you - your experience, personality, and leadership style.

At Chiquito, we don't just look for experience - we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we'd love to welcome you to the family.

What's the process?

Application → CV review → friendly phone chat → first-stage interview → second-stage interview → offer and onboarding