Deputy General Manager

Zachary Daniels; Exeter; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Bonus potential

30 days annual leave

Staff discount

Uniform provided

Pension and benefits

Job summary

Zachary Daniels is recruiting for a Deputy General Manager in Exeter to support the General Manager in delivering exceptional customer service, driving sales and leading a high-performing team in a fast-paced hospitality environment.

You'll manage KPI targets, oversee labour costs, ensure health & safety, and play a key role in recruitment, training, and succession planning, with a competitive package including bonus potential and pension.

Qualifications

• Experience at deputy/general manager level in hospitality or food service.
• Strong leadership and communication skills with a customer-focused approach.
• Ability to manage KPIs, labour cost and productivity.

Responsibilities

• Support and develop the management team.
• Drive sales, profitability, and operational performance.
• Manage KPIs, labour costs, and productivity.
• Maintain high standards of customer service.
• Ensure Health & Safety and company compliance.
• Analyse performance and implement improvements.
• Support recruitment, training, and people development.
• Step up and lead the operation in the General Manager's absence.

Job description

Deputy General Manager | Exeter | Up to £34,000 + Package

What's on offer:

• Salary up to £34,000
• Bonus potential
• 30 days annual leave
• Staff discount
• Uniform provided
• Pension and additional benefits

Zachary Daniels is recruiting for a Deputy General Manager on behalf of a leading hospitality brand in Exeter.

This is a fantastic opportunity for a passionate, people-focused leader to support the General Manager in driving operational excellence, delivering an outstanding customer experience, and developing a high-performing team in a fast-paced environment.

Key responsibilities:

• Support and develop the management team.
• Drive sales, profitability, and operational performance.
• Manage KPIs, labour costs, and productivity.
• Maintain high standards of customer service.
• Ensure Health & Safety and company compliance.
• Analyse performance and implement improvements.
• Support recruitment, training, and people development.
• Step up and lead the operation in the General Manager's absence.

About you:

You'll currently be working as a Deputy General Manager, Restaurant Manager, Assistant Manager, or Senior Manager within:

• Restaurants
• Quick Service Restaurants (QSR)
• Hospitality
• Food Retail
• Convenience Retail

If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you.

BH37791