Deputy General Manager

Malmaison; Dundee; On-site; GBP 45,000 - 65,000; Full time

Job summary

Malmaison Dundee is seeking a Deputy General Manager who can lead by example, develop the team and deliver celebrity service while upholding brand standards.

You’ll run the hotel operations, drive the brand strategy, optimise revenue across departments and position Malmaison as the destination to stay, eat and drink.

The role requires local market knowledge, a strong focus on Health & Safety, and a track record of managing hotel teams in similar sized properties.

Qualifications

• Experience leading hotel teams and driving operational excellence.
• Track record in revenue and brand-focused hospitality.
• Strong communication and safety compliance within a hotel.
• Ability to motivate and develop the front-line team.

Responsibilities

• Lead and develop the hotel team to deliver celebrity service.
• Drive the brand strategy and revenue growth across departments.
• Maximise revenue by managing operations and costs while maintaining standards.
• Communicate clearly and uphold Health & Safety requirements.

Skills

Team leadership

Revenue management

Brand strategy

Health & Safety

Communication skills

Job description

Deputy General Manager - Malmaison Dundee

Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.

You will be looking to run your own hotel in the not too distant future and keen to join a brand that will give you the opportunity to shine. Five of our current General Managers have been promoted from the Deputy General Manager position.

In this role you’re a real organiser, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and helping set Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink.

As Deputy General Manager in Dundee, you will know the local hospitality market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to. You will need a good understanding of Health & Safety and be able to communicate effectively. They say the devil is in the detail and here at Malmaison it definitely is.

Ideally you will have had previous experience in hotels managing a team and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.