Deputy General Manager

Five Guys UK; Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known burger franchise in Bournemouth is looking for an experienced General Manager to oversee store operations. The role includes leading and coaching a team to ensure high levels of customer service and profitability. Successful candidates will possess strong leadership skills and a passion for delivering unforgettable experiences while being rewarded with competitive bonuses and benefits. Join us in serving amazing burgers and fries in a fun, high-energy environment.

Benefits

30% bonus scheme - paid quarterly

Secret Shopper bonus up to £2,000

Long service Love2Shop voucher reward

33 Days paid holiday

Free meals while on shift

Private medical via Vitality

Life assurance

Qualifications

• Proven track record in managing day-to-day operations in a fast-paced environment.
• Ability to lead and inspire a team towards achieving targets.
• Strong customer service skills to enhance guest experiences.

Responsibilities

• Manage day-to-day operations and ensure profitability.
• Lead, inspire, and coach teams to deliver excellent service.
• Act as a brand ambassador, bringing company values to life.

Skills

Leadership

Coaching

Customer service excellence

Sales optimization

Job description

Overview

BURGERS & FRIES AND INCREDIBLE CAREERS!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

Responsibilities

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.

Rewards

• An achievable 30% bonus scheme - paid quarterly
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Private medical via Vitality
• Life assurance
• All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay