Deputy General Manager

Goals Soccer Centres PLC; Bexleyheath; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Birthday holiday

Paid breaks

Enhanced pension

Employee assistance program

Bonus scheme

Team incentives

40% staff discount on F&B

50% discount on Goals KP (grandchild)

Free pitch hire

Annual events

Uniform

Discount club

Job summary

Goals Soccer Centres PLC seeks a Deputy General Manager at Goals Bexleyheath. This 40-hour-per-week role oversees day-to-day complex operations and all staff, with flexible shifts to ensure coverage.

You will assist the General Manager in developing sales and marketing plans to maximise income opportunities, supervise reception, bar, security and referees, and drive service Excellence across the club.

Qualifications

• Supervise employees to ensure high service standards
• Contribute to sales and marketing activities to grow income
• Assist recruitment and selection of non-managerial staff
• Ensure admin procedures align with company policy
• Train staff in health & safety and emergency procedures
• Attend weekly management meetings and coordinate with teams
• Oversee cash and stock reconciliation and reporting
• Maintain facilities, fixtures and fittings to high standards

Responsibilities

• Supervise all staff (reception, bar, security, referees) to deliver top service
• Help develop 3–6 monthly sales and marketing plans
• Assist General Manager with recruitment of non-managerial staff
• Ensure adherence to admin procedures and reporting
• Ensure Health & Safety policies are implemented and staff trained
• Attend weekly management meetings and coordinate with other staff
• Perform cash and stock reconciliation in line with policy
• Maintain club facilities and equipment to high standard

Skills

Staff supervision

Sales & marketing

Administration

Health & Safety

Recruitment

Cash handling

Stock management

Job description

Deputy General Manager – Goals Bexleyheath

Hours:40hours per week

Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times.

To provide a quality, effective and efficient service to users of Goals facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities.

Overview of main duties and responsibilities

• To supervise all employees including reception, bar, security staff and referees employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
• To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off-peak periods.
• Assist the General Manager with the recruitment and selection of all non-managerial staff.
• To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
• To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first -aid and emergency evacuation procedures.
• Attend weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
• Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
• To ensure that all facilities, fixtures and fittings within the Club are maintained to a high standard internally and externally.
• To co-ordinate the ordering of stock/goods and services as required to ensure the club operates smoothly and effectively.

Such other duties as may be necessary from time to time, compatible with the nature of the post. It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post

Benefits:

• Birthday Holiday (after 2 years’ service)
• Paid breaks
• Enhanced Pension scheme
• Employee assistance program
• Bonus scheme
• Team incentives
• 40% Staff Discount on F&B (alcohol not permitted)
• 50% Discount on Goals KPs (child or grandchild only, basic package)
• Free individual pitch hire (max twice per week)
• Annual events
• Uniform
• Stream
• Discount Club