Deputy Estate Service Operative (Brickfield House)

Enfield Council; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a Deputy Estate Service Operative to ensure a safe and welcoming environment for vulnerable tenants. This role involves conducting welfare checks, maintaining safety protocols, and liaising with housing officers. Candidates should possess relevant experience and knowledge of health and safety procedures. A weekend shift pattern with comprehensive benefits package, including pension and leave, is provided.

Benefits

Excellent pension through Local Government Pension Scheme

Up to 32 days annual leave plus public holidays

Career development and training opportunities

Employee Assistance Programme

Qualifications

• Experience in a similar role is essential.
• Must understand health and safety regulations.
• Ability to communicate with residents and officers is required.

Responsibilities

• Conduct regular welfare checks in communal areas.
• Maintain clear and safe escape routes.
• Address anti-social behaviour and report incidents.

Skills

Experience in estate maintenance

Knowledge of health and safety procedures

Effective communication skills

Job description

Role Overview

The Deputy Estate Service Operative will be based at Brickfield House, a block designated for vulnerable temporary accommodation tenants. The role focuses on ensuring a safe and welcoming environment for residents, conducting welfare checks, maintaining clear escape routes, and keeping signage and information up to date.

Key Responsibilities

• Conduct regular welfare checks in communal areas.
• Maintain clear and safe escape routes.
• Ensure all tenant‑support signage and information is visible and current.
• Liaise with temporary accommodation council officers and housing team to raise tenant wellbeing or safeguarding concerns promptly.
• Address anti‑social behaviour, reporting incidents according to council protocols.
• Perform general maintenance tasks such as changing bins, removing litter, handling sharps, low‑level graffiti removal, hard‑surface weed removal, and basic handy person duties.
• Respond to requests from the line manager and report inspection faults.
• Undergo health and safety training, keep current with PPE, COSHH assessments, risk assessments, incident reporting and legislative changes.

Qualifications & Experience

Applicants should have experience in estate maintenance or a similar role, a working knowledge of health and safety procedures, and the ability to communicate effectively with residents and council officers. Attending local training on new tools, equipment and cleaning techniques is required.

Work Hours

Weekend shift pattern (Wednesday to Sunday) at 36 hours per week.

Benefits

• Excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave, depending on grade and length of service, plus eight public holidays and an extra day off at Christmas.
• Blend of remote and office‑based working for most roles.
• Interest‑free season ticket loan repayable over 3 or 10 months.
• Career development and learning opportunities from a range of training courses.
• Employee Assistance Programme providing confidential advice and counselling.
• Health and leisure discounts and tax‑free bikes for work.
• 1 month’s paid sabbatical for registered Social Workers working in Children's Social Care.

Application Process

We do not see your name or title when short‑listing your application. However, if you include your name on your CV or Statement it will be visible to us. Your responses to the essential/desirable criteria detailed in the Job Description and Person Specification will determine if you are shortlisted.
Please complete and submit your application as soon as possible to avoid disappointment. A second application within 6 months will not be considered.

Contact Details

For an informal discussion about the role, contact Aaron Waller at [e-mail].
For assistance accessing this information, contact Vickie McGrath on 0208 132 1053 or at [e-mail].