Deputy Contract Manager

Boden Group; West Midlands Combined Authority; On-site; GBP 40,000 - 55,000; Full time

Job summary

Boden Group is seeking a Deputy Contracts Manager to enhance management across a multi-site education PFI portfolio. This role demands a proactive FM professional with exceptional leadership and communication skills, poised to advance operational excellence and compliance within the facilities management sector.

Benefits

Competitive salary

Long-term development opportunities

Supportive leadership structure

Qualifications

• Experience in hard FM service delivery essential.
• Confident managing people and building relationships.
• Understanding of PFI contract frameworks preferred.

Responsibilities

• Overseeing hard FM service delivery across multiple sites.
• Supporting the maintenance team and ensuring compliance.
• Leading training initiatives and reporting on contract performance.

Skills

Leadership

Compliance

Operational skills

Organisational skills

Communication skills

Education

Minimum 3 years in a management or supervisory FM role

Technical training in M&E preferred

Tools

CAFM platforms

IT systems

Job description

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Boden Group provided pay range

This range is provided by Boden Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Boden Group

Recruiting for Leadership Facilities Management roles, Workplace Services & Outsourced Services

Boden Group are proud to be working exclusively with a respected facilities management provider to recruit a Deputy Contracts Manager to support delivery across a multi-site education PFI portfolio in the Midlands.

This is a fantastic opportunity for a driven FM professional with strong leadership, compliance, and operational skills to step into a key management role.

The Role

Reporting to the Contracts Manager, you’ll work closely with the engineering team and wider operational staff to ensure the successful delivery of contractual obligations across a network of school sites. Responsibilities include:

• Taking full ownership of hard FM service delivery across all sites
• Acting as point of escalation and providing on-call support when needed
• Supporting CPDs, performance appraisals, and HR matters for the maintenance team
• Leading on training initiatives and ensuring full staff competence
• Liaising with Maintenance Managers and reporting monthly on contract performance
• Attending regular client meetings and site visits
• Prioritising both your own workload and that of senior managers
• Collaborating closely with the wider contract management team to drive improvements
• Maintaining high levels of compliance and H&S standards
• Supporting with CAFM and IT systems to track maintenance performance

What We’re Looking For

• Minimum 3 years' experience in a management or supervisory FM role
• Previous technical training and hands-on experience in M&E is preffered
• Confident in managing people, building relationships, and driving team performance
• Strong organisational, planning, and communication skills
• Familiarity with PFI contract frameworks and delivery models
• Excellent understanding of Health & Safety legislation (formal training desirable)
• Proficiency in IT systems and CAFM platforms

Key Attributes

• Customer-focused with a professional, can-do attitude
• Takes ownership of contract delivery and performance
• Excellent communicator at all levels
• Solutions-oriented and committed to continuous improvement

Why Apply?

• Join a leading FM provider delivering critical services in the education sector
• Support a high-performing team across a well-established PFI contract
• Take on a visible, impactful role with scope for growth and influence
• Competitive salary and long-term development opportunities
• Be part of a supportive leadership structure focused on excellence and innovation

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Management

• Industries

  Facilities Services

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