Deputy Catering Manager

Boundary Outlet; Colne; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading company in Colne is looking for a Deputy Catering Manager to oversee daily operations of a busy coffee shop. The role requires strong leadership and organizational skills to manage a dynamic team and ensure exceptional customer service. You will support the Coffee Shop Manager and maintain high standards of service and food safety. Ideal candidates will have experience in a fast-paced food and beverage environment and possess excellent communication skills.

Benefits

Company Pension Scheme

Employee Assistance Programme

Long Service Awards

Store Discount

Free Parking

Social working hours

Subsidised Meals

Learning & Development Training

Qualifications

• Proven experience in a supervisory or assistant manager role within a fast-paced food and beverage environment.
• Strong leadership skills with the ability to motivate and support a large and diverse team.

Responsibilities

• Support the Coffee Shop Manager in leading day-to-day operations.
• Supervise, coach, and motivate a team of approximately 20 staff.
• Ensure compliance with food safety and health & safety legislation.

Skills

Leadership

Communication

Problem Solving

Education

Level 2 or 3 Food Hygiene Certificate

Job description

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This range is provided by Boundary Outlet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Boundary Outlet -Colne

40 hours a week working 5 days out of 7

We are seeking an experienced and energetic Deputy Manager to support the daily operations of our large-scale, high-volume coffee shop. With 500 covers and a dynamic team of around 20 staff per day, this is a hands-on role requiring excellent leadership, organisational skills, and a passion for delivering exceptional customer service.

Key Responsibilities

• Support the Coffee Shop Manager in leading all aspects of the day-to-day operations, ensuring a smooth, efficient, and customer-focused environment.
• Lead by example on the shop floor, setting high standards for service, food safety, cleanliness, and presentation.
• Supervise, coach, and motivate a team of approximately 20 staff each day, including front-of-house, and kitchen team members.
• Manage staff rotas, break schedules, and shift allocations in real-time to respond to peak trading periods.
• Oversee the quality and consistency of food and drink, ensuring compliance with all food safety and health & safety legislation.
• Support with stock control, ordering, and waste reduction initiatives to maximise profitability.
• Handle customer feedback and complaints in a professional and timely manner.
• Assist with training and onboarding of new team members, promoting a positive and inclusive working culture.
• Ensure all operational procedures, policies, and compliance checks are followed and documented correctly.
• Deputise for the Coffee Shop Manager during periods of absence.
  
  

What We're Looking For

• Proven experience in a supervisory or assistant manager role within a fast-paced food and beverage environment.
• Strong leadership skills with the ability to motivate and support a large and diverse team.
• Confident decision-maker with excellent communication and problem-solving skills.
• A keen eye for operational detail and the ability to thrive under pressure.
• Knowledge of food safety, allergens, and health & safety regulations.
• Flexibility to work varied shifts, including weekends and holidays.
  
  

Desirable

• Level 2 or 3 Food Hygiene Certificate.
• Food or Food retail Background
• Experience in high-footfall hospitality environments.
  
  

The Perks:

• Company Pension Scheme
• Employee Assistance Programme
• Long Service Awards
• Store Discount
• Free Parking
• Social working hours (aligned to Retail Store opening times)
• Subsidisied Meals
• Learning & Development Training

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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