Deputy Care Manager – Supported Living Lead

Accomplish; Wales; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

DBS Check Paid

Blue Light Card

Referral Bonus

Employee Assistance Program

Circle wellbeing & discounts

3% retirement matching

Job summary

Accomplish in Cardiff is seeking a Deputy Care Manager to lead and support our supported living services. You will oversee staff, care delivery, and administrative duties across multiple settings, ensuring high-quality, person-centred care.

In this role you will recruit, train and supervise care teams, align care plans with residents’ needs, and ensure compliance with regulatory standards. A collaborative, proactive approach is essential for success.

Qualifications

• Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting).
• A relevant qualification in health or social care (e.g., NVQ Level 3, Diploma in Health and Social Care).
• Strong leadership skills with the ability to work collaboratively with others.
• Experience managing, motivating, and supporting staff teams.
• A commitment to delivering high standards of person-centred care.
• Good knowledge of CQC regulations and best practice.

Responsibilities

• Support the Care Home Manager in the overall management of the facility, including staff management, resident care, and administrative tasks.
• Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices.
• Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met.
• Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes.
• Maintain accurate and up-to-date records, including resident files, staff rosters, and financial documents.
• Act as a point of contact for residents, families, and external stakeholders, addressing any concerns or inquiries promptly and professionally.
• Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff.
• Participate in regular meetings and training sessions, contributing to the continuous professional development of the team.

Skills

Leadership

Staff management

Person-centred care

Regulatory knowledge

Collaboration

Education

NVQ Level 3

Diploma in Health and Social Care

Job description

Accomplish in Cardiff is seeking a Deputy Care Manager to lead and support our supported living services. You will oversee staff, care delivery, and administrative duties across multiple settings, ensuring high-quality, person-centred care.

In this role you will recruit, train and supervise care teams, align care plans with residents’ needs, and ensure compliance with regulatory standards. A collaborative, proactive approach is essential for success.