Deputy Care Manager

Home Instead, Inc.; Polegate; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Company Pension Scheme

Employee Assistance Programme

Private Health Insurance (probation)

On-call allowance

Job summary

Home Instead Eastbourne and Hailsham is seeking a Deputy Care Manager to lead a compassionate team and deliver person-centered care in clients' homes. You will mentor Care Professionals, oversee care plans, and coordinate on-call coverage, ensuring safety and dignity.

Join a franchise with OUTSTANDING CQC ratings, a supportive team, and meaningful daily impact in the community. The role offers more time for genuine care, career growth, and a strong community presence across Eastbourne and

Qualifications

• Level 3 NVQ/Diploma in Health and Social Care or equivalent.

Skills

Personal care

Medication oversight

Health & Social Care law

Tech literacy

Office tools

Driving licence

On-call availability

Interpersonal skills

Flexibility

Education

A Level 3 NVQ/Diploma in Health and Social Care, or equivalent

Tools

Microsoft Office

Google Workspace

Video calls

Job description

• Compensation: GBP 32,000 - GBP 35,000 - yearly

Company Description

Join a company that truly values making a difference in people's lives. Home Instead Eastbourne and Hailsham were established in 2015 and we are the firsthome care provider in East Sussex to have been rated as OUTSTANDING by the Care Quality Commission and have since received a second OUTSTANDING rating this year. We deliver personalised, relationship-led support with 1 hour minimum visits, that helps individuals maintain their independence and dignity in the comfort of their own homes.

Job Description

You know what great care looks like. Now is the time to help us deliver it.

Think about the best care you’ve ever seen. A Care Professional who knew exactly how someone liked their tea. A care plan built around the person, not the paperwork. A family who could finally stop worrying.

That’s what we do every day at Home Instead Eastbourne and Hailsham, and we’re looking for a Deputy Care Manager to help us do more of it.

If you’re an experienced care leader who wants to spend less time firefighting and more time making a real difference, this could be the role you’ve been waiting for.

Why this role is different

You’ll have time to care properly. Our visits are never rushed, so you can build genuine relationships with the people we support and the Care Professionals you lead.

You’ll shape people’s lives from the very first conversation. From the first consultation through to matching each client with the right Care Professional, you’ll see the difference your decisions make.

You’ll grow people. Mentoring, supervising and training our Care Professionals is at the heart of this role. When they shine, you’ll know you played a part.

You’ll be backed by a team who genuinely care. You’ll work closely with our Care Manager as a trusted right hand, helping to lead a service our community can rely on.

Qualifications

You’ll be a great fit if you have

• A Level 3 NVQ/Diploma in Health and Social Care, or equivalent
• Hands‑on experience delivering a wide range of personal care
• Experience of overseeing medication in a supervisory role
• Sound knowledge of Health and Social Care legislation, including confidentiality
• Confidence with technology, and the patience to help others get to grips with it
• Good IT skills across Microsoft Office or Google Workspace and video calls
• A full UK driving licence and access to a vehicle
• Willingness to take part in our on-call rota, which may occasionally involve providing care
• A warm, organised and flexible approach, and the ability to put people at ease quickly

Additional Information

What’s in it for you

• Company Pension Scheme
• Employee Assistance Programme
• Private Health Insurance (once probation period completed)
• Additional payment for the on-call duty

Make your next move count

Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to an Enhanced DBS check. We welcome applications from people of all backgrounds. Each Home Instead franchise office is independently owned and operated.