Deputy Branch Manager

Wolseley UK Limited; Luton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

24 days annual leave

Pension scheme (matched 9%)

Healthcare coverage

Bonus potential

Cycle to Work scheme

YuLife app & discounts

Job summary

Wolseley UK Limited in Luton is seeking a Deputy Branch Manager to lead daily branch operations and drive sales growth. You will manage the team to deliver outstanding customer service and achieve KPIs, while fostering a culture of safety and quality.

The role is full-time, based in Luton, with responsibilities covering branch leadership, stakeholder relationships, and operational excellence to support profitable results.

Qualifications

• Leadership experience
• Commitment to nurturing team development
• Strong track record in sales and operational excellence in a customer-facing environment
• Commercial acumen and ability to execute plans for profitable results

Responsibilities

• Manage day-to-day branch operations in the absence of the Branch Manager.
• Lead, develop and inspire the team to deliver exemplary customer service and meet branch KPIs.
• Focus on sales growth and building relationships with internal and external stakeholders.
• Instil high standards of quality and safety within the branch.

Skills

Leadership experience

Team development

Sales excellence

Commercial acumen

Job description

Salary: Competitive Salary + Bonus + Excellent Benefits Deputy Branch Manager - Luton - Plumb Centre

So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – annual leave 24 days (increasing with length of service), a generous pension scheme (matched up to 9%), enhanced maternity & paternity cover, potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Deputy Branch Manager based in Luton, you’ll be responsible for:

• Management of all day to day aspects of branch operations adhering to company policies and procedures when the Branch Manager isn't around.
• Helping to lead, develop and inspire the great team to provide exemplary customer service and deliver on all branch KPIs and targets
• Focusing on sales and growth
• Build excellent relationships with internal and external stakeholders
• Instil a culture of high standards, quality and safety within the branch

This is a full time, permanent role working 40 hours a week.

And here’s what we’d like you to have to be a successful Deputy Branch Manager.

• Leadership experience
• A passion for nurturing team development
• A strong track record in sales & operational excellence within a customer facing environment
• Commercial acumen and ability to execute plans to deliver profitable results

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers.

We supply 180,000 different products to over 100,000 customers every year.

Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time.

You’ll also enjoy extensive training and an award-winning pension and great rewards package.

And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.