Deputy Box Office & Revenue Manager

ATG Entertainment; Greater London; On-site; GBP 42,000 - 65,000; Full time

Job summary

ATG Entertainment Limited is seeking a Deputy Ticketing & Sales Manager to lead the venue’s ticketing team in the absence of the Ticketing & Sales Manager. You will train, coach and manage staff, drive cross-selling and revenue initiatives, and deputise on site as needed.

Excellent communication and leadership skills are essential to deliver exceptional customer service. You will oversee sales processes, reporting, and collaboration with Marketing and IT teams to maximize revenue while ensuring

Qualifications

• Experience leading a team to maximize sales and achieve targets.
• Sales-focused role experience and customer-facing skills.
• Proactive, collaborative approach with strong communication.
• Ability to manage a diverse team with discretion and diplomacy.

Responsibilities

• Personally sell and cross-sell tickets, memberships and packages.
• Manage box office operations and advise on sales optimization.
• Train and motivate the ticketing team; deputise for the Manager when needed.
• Report on sales, performance and token/activity metrics.

Skills

Team leadership

Sales experience

People management

Customer service

Communication

Problem solving

Flexibility

Job description

ATG Entertainment Limited is seeking a Deputy Ticketing & Sales Manager to lead the venue’s ticketing team in the absence of the Ticketing & Sales Manager. You will train, coach and manage staff, drive cross-selling and revenue initiatives, and deputise on site as needed.

Excellent communication and leadership skills are essential to deliver exceptional customer service. You will oversee sales processes, reporting, and collaboration with Marketing and IT teams to maximize revenue while ensuring