Deputy Accreditation Operations Lead

Silverstone; Northampton; On-site; GBP 26,000 - 36,000; Full time

Job summary

Silverstone Venue Operations seeks a Deputy Accreditation Officer to support accreditation and access control across events and day-to-day site operations.

You will assist with processing accreditation applications, pass production and distribution, liaise with internal departments and external partners, and help ensure compliant, secure access across major events and year-round operations.

Qualifications

• Previous experience in major events or venue operations is desirable.
• Familiarity with accreditation, access control or event management systems.
• Proficient in Microsoft Office and bespoke software systems.
• Strong administration and organisational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to build positive relationships with internal and external stakeholders.
• Flexible and adaptable to evenings, weekends and extended event periods.
• Calm and professional under high-pressure conditions.
• Proactive approach to improving processes and ways of working.

Responsibilities

• Support the Accreditation Officer in the day-to-day management of Silverstone's accreditation system.
• Assist with accreditation and access control for all events.
• Liaise with internal departments to understand and manage accreditation requirements.
• Liaise with external stakeholders regarding accreditation needs.
• Manage and process accreditation applications for companies and individuals.
• Produce, manage and distribute staff and event partner accreditation for events and year-round access.
• Support operation of accreditation software and maintain records.
• Ensure all accreditation issued meets required standards and approvals.
• Support management of accreditation quotas and stakeholder allocations.
• Assist with operation of the Accreditation Office during event periods.
• Provide support during event build, live event and derig periods.
• Resolve accreditation and access issues promptly and professionally.
• Support continuous improvement of accreditation processes.

Skills

Major events experience

Accreditation systems

MS Office

Administration

Communication

Stakeholder management

Flexible hours

Composure under pressure

Process improvement

Job description

Silverstone Venue Operations seeks a Deputy Accreditation Officer to support accreditation and access control across events and day-to-day site operations.

You will assist with processing accreditation applications, pass production and distribution, liaise with internal departments and external partners, and help ensure compliant, secure access across major events and year-round operations.