Depot Operative

PPG; Maidstone; On-site; GBP 22,000 - 28,000; Full time

Job summary

PPG is seeking a Depot Operative with Driving to join our busy depot in Maidstone. The role involves processing orders by phone or trade counter, assisting in paint colour matching, picking/stock replenishment, and coordinating deliveries. You will support daily vehicle logistics and may occasionally drive to customer sites.

Full training and career development are provided. Working hours are 40 per week on shifts between 7:00 and 18:00, Monday to Friday with 25 days holiday plus bank holidays.

Qualifications

• Full UK Driving Licence (essential, max 3 points).
• Excellent communication skills.
• Ability to use IT equipment and complete training programmes.
• Organised approach to work and route planning.
• Structured task execution and meeting customer ETA’s.
• Passion for delivering high quality customer service.

Responsibilities

• Ensure high accuracy when picking customer orders.
• Work between roles as required to meet depot needs.
• Maintain efficiency and utilisation per picking performance criteria.
• Follow health and safety regulations and participate in training.
• Communicate effectively to colleagues and uphold PPG values.
• Pick items for daily deliveries and coordinate deliveries timely.
• Maintain customer relationships and provide excellent service.
• Report issues to branch management promptly.
• Handle customer payments as advised and secure cash per procedures.

Skills

Driving licence

Communication

IT literacy

Route planning

Organisation

Customer service

Job description

Depot Operative with Driving

Full Time | Permanent

Working within a busy and growing depot, your duties will vary day-to-day, ranging from:

• Office based activities such as processing orders via phone or over the trade counter.
• Working within the paint mixing area, using colour tools to identify colours and provide an accurate match, then processing the colour formulation and producing the required colour.
• During peak times picking orders or replenishing stock via a warehouse management system.
• Maintaining key customer relationships and ensuring expected standards are met.
• Assisting with daily vehicle logistics and route planning.
• Occasional driving for customer site visits or deliveries may be required.
• Full training will be provided with ongoing training plans to support personal growth and career development.

Working Hours

• 40 per week annualised; shifts between 7:00 – 18:00
• Monday – Friday (no weekends)
• 25 days holiday + bank holidays

Key Responsibilities

• Ensure a high level of accuracy when picking customer orders.
• Work effectively between differing roles as required.
• Maintain a level of efficiency and utilisation as set by the picking performance criteria.
• Align with health and safety regulations, always maintain safe‑working practices and undertake any required training.
• Communicate optimally to build open working relationships with all colleagues, and act as a role model for the PPG values and behavioural indicators.
• Pick items as required for daily delivery.
• Coordinate deliveries in a timely, efficient manner and keep records as required.
• Provide excellent customer service and maintain existing client relationships.
• Report any problems that may arise from goods or services supplied by the company to the relevant branch management in a timely manner.
• Collect accurate payment from customers, as advised by the branch management, and keep it safely in accordance with procedure.

Qualifications

• Full UK Driving Licence essential (maximum 3 points)
• Excellent communication skills.
• Ability to use relevant IT equipment and complete required training programmes and ongoing competence assurance training.
• Organised approach to work, including the ability to plan daily routes for deliveries.
• Structured approach to tasks and ability to meet customer ETA’s.
• Passion for delivering high quality customer service and driving business growth.

Equal Opportunity

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, colour, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email [e-mail].

Benefits and Pay

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions, including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organisational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well‐being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.