Depot Operational Leadership Apprentice

Hermes; Greater London; On-site; GBP 20,000 - 29,000; Full time

Job summary

Evri Group is hiring an Operational Leader Apprentice to join the Depot Operations Team in September 2026. The scheme develops future leaders through hands-on exposure to operations and leadership responsibilities from day one.

You will learn to manage operational processes, drive KPIs, support coaching and people development, and complete a Supply Chain Leadership Level 6 Apprenticeship with structured training.

Qualifications

• 112 UCAS points from A levels (including at least 64 points from two A levels) or equivalent BTEC National qualifications plus English, and Maths at C (4/5) or above
• At least 2 years work experience or 1 year in a supervisory role
• Driving licence

Responsibilities

• Help run operational shifts and promote best practices to improve performance.
• Understand and manage budgets to help achieve operational targets.
• Support and motivate teams through coaching and engagement.
• Assist with shift planning and rota management to maximise productivity.
• Use data to spot trends and identify ways to improve cost, service, and quality.
• Ensure quality, service, safety and security standards are met.
• Maintain a visible presence on the shop floor and provide guidance.
• Support continuous improvement projects and help implement operational changes.
• Build strong relationships across teams and levels.

Skills

Teamwork

Communication

Problem solving

Power BI

Excel

Education

112 UCAS points

English and Maths at C or above

BTEC National qualifications

Tools

Power BI

Excel

Job description

Hemel Hempstead Depot, Unit 5, Blossom Way, Buncefield Lane, Hemel Hempstead, London, City of, United Kingdom

Job Description

Posted Wednesday 19 August 2026 at 00:00 | Expires Wednesday 2 September 2026 at 23:59

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

We have an exciting opportunity for anOperational Leader Apprenticeto join our Depot Operations Team in September 2026. Our Apprenticeship scheme is designed to develop our future people leaders by giving you hands on exposure to the operations and real responsibility from day one. You will manage operational processes, drive performance through Key Performance Indicators and develop your people management/leadership skills. You’ll join busy Depot Operations team who will support you throughout with structured training and invaluable industry experience in a fast paced, cost focused multi-cultural environment. During your time on programme, you will complete a Supply Chain Leadership Level 6 Apprenticeship to develop your knowledge and skills.

Interested? Take a look at the below to understand what you'll be doing as an Operational Leader Apprentice at Evri!

• You’ll help run operational shifts and promote best practices to improve performance.


• You’ll understand and manage budgets to help achieve operational targets.


• You’ll support and motivate teams through coaching and engagement.


• You’ll assist with shift planning and rota management to maximise productivity.


• You’ll use data to spot trends and identify ways to improve cost, service, and quality.


• You’ll help ensure quality, service, safety, and security standards are always met.


• You’ll maintain a visible presence on the shop floor, providing guidance and ensuring best practices are followed.


• You’ll support continuous improvement projects and help implement operational changes.


• You’ll build strong relationships across teams and at all levels


• You’ll receive mentoring and join a network of emerging talent through our EVRi Emerging Talent Development programme.

What you’ll need to become a Operational Leader Apprentice:

• 112 UCAS points from A levels (including at least 64 points from two A levels) or equivalent BTEC National qualifications plus English, and Maths at C (4/5) or above


• At least 2 years work experience or 1 year in a supervisory role


• Hardworking and a strong team player


• Curious and eager to learn, with a proactive attitude.


• Organized and adaptable, able to manage multiple tasks while keeping a positive outlook.


• A strong communicator, enjoys working within a diverse team


• Resilient and solution-focused, ready to tackle challenges


• Good IT skills and familiarity with Microsoft Office.


• Experience of working with Power BI, and Excel (desirable)


• An interest in operations and people


• Flexibility to work across shifts,


• Driving licence

Please note that this apprenticeship will require individuals to be work from one of our large depots within an area and travel between depots within Hemel Hempstead, Brooklands, Gatwick, Lakeside and Maidstone

Hemel, Brooklands, Gatwick, Lakeside, Maidstone

At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

Evri Group for everyone

We’recommitted to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

Hemel Hempstead Depot, Unit 5, Blossom Way, Buncefield Lane, Hemel Hempstead, London, City of, United Kingdom