Depot Manager

Sevenday Windows; Swindon; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Enhanced holiday allowance – 33 days

Christmas – New Year shutdown

Salary Sacrifice Pension Scheme

Employee / store discount

Free on-site parking

Job summary

Sevenday Windows Swindon is seeking a Depot Manager to maximise sales and profit while delivering service excellence to customers.

You will oversee daily depot operations, ensure opening hours, process orders, manage debtors, report performance, and lead a team of drivers and assistants in a cost-efficient, tidy environment.

Qualifications

• Attention to detail and accuracy.
• Safe and responsible driver with own licenc(e).
• Good basic written skills.
• Ability to learn and develop.
• Organised approach.
• Customer focused with basic financial and numeracy skills.
• Manual Handling.
• Basic product knowledge of core product range e.g bi-fold door v patio.
• Basic IT skills e.g email, excel, data entry.

Responsibilities

• Open and close depot on time and ensure staffing during business hours.
• Process all orders and quotes accurately and promptly.
• Check goods received, sign for them and file paperwork per procedures.
• Provide excellent customer service and support Area Sales Managers.
• Deal with customer complaints and queries promptly per procedures.
• Exceed sales and profit targets with Area Sales Managers support.
• Manage debtors and explain payment terms to new customers.
• Carry out weekly/monthly reporting accurately and on time.
• Review depot profitability and control expenditure within budget.
• Support Operations Manager and supervise drivers/assistants as needed.
• Maintain clean, organised office and storage spaces.

Skills

Attention to detail

Driving licence

Written communication

Learning & development

Organisation

Financial numeracy

Manual handling

Product knowledge

IT skills

Tools

Excel

Email

Job description

Main Purpose Of The Role

To maximise the sales and profit of the depot to agreed targets, whilst providing service excellence to the customer base

Location

Sevenday- Swindon

Reporting to

Regional Manager

Responsibilities

• To have the overall responsibility for the day to day operational running of their depot in accordance with the Company handbook and all required duties:


• Ensure that the depot is opened on time and is always staffed during the agreed hours of business


• All orders and quotes are to be processed accurately and in a timely manner


• All goods received are to be checked, signed for and the relevant paperwork filed as per operational procedures. Any shortages/issues are to be reported immediately


• Each Depot Manager has the prime responsibility for providing excellent customer services and maintaining a good working relationship with all of their customers and colleagues which can also be supported by the Area Sales Manager


• All customer complaints and queries are to be dealt with in a timely manner and reported to the relevant departments as per the operational procedures


• To exceed their individual sales and profit targets with the assistance of the Area Sales Managers


• Debtors Control – ensuring all existing customers keep within their agreed payment terms. Payment terms are clearly explained to all new customers and each depot Counter Sales account is managed according to the company’s credit control policy


• Weekly Debtors meetings are to be carried out with the Accounts Department/Operational Manager


• All weekly and monthly reporting is completed and filled in correctly and submitted on time


• Depot Managers must continually review the profitability of their depot and ensure all expenditure is in keeping within the Depot Budget. Any additional expenditure is agreed and signed off


• You must ensure that all goods delivered or collected from each depot are to be dealt with as per company procedures, despatch notes must be signed for by each customer and all deliveries are carried out in a cost-effective manner


• Each Depot Manager is to support their Operational Manager in ensuring that all of their drivers/assistants fulfil their roles and responsibilities


• Maintaining a good housekeeping standard keeping both office and storage spaces clean and organised


• Ensure that all company vehicles associated with their individual branches are regularly maintained and kept in a clean condition

Each Depot Manager has the responsibility to Support their Area Sales Managers where necessary in advertising, canvassing and mail shots to attract new customers to their individual branch as per their Sales and Marketing plan.

Skills & Knowledge

• Attention to detail and accuracy


• Safe and responsible driver with own licenc


• Good basic written skills


• Ability to learn and develop


• Organised approach


• Customer focused Basic financial and numeracy skills for checking orders etc


• Manual Handling


• Basic product knowledge of core product range e.g bi-fold door v patio


• Basic IT skills e.g email, excel, data entry.

Job Type

Full-time

Salary

Competitive

Supplemental pay types: Bonus scheme – OTE £40k per annum minimum

Benefits

• Enhanced holiday allowance – 33 days per year!


• Christmas – New Year company shut down


• Optional Salary Sacrifice Pension Scheme


• Employee / store discount


• Free on-site parking

Schedule

• Monday to Friday, 7:30am – 4:30pm


• 42.5 hours per week