Depot Manager

Biffa Waste Services; Merley; On-site; GBP 45,000 - 60,000; Full time

Job summary

Biffa Waste Services is seeking a Depot Manager to effectively run our depot and supporting bases, ensuring health and safety, environmental and operator licence compliance is more than a duty—it’s a passion. You’ll drive first‑class customer service and cultivate a culture of continuous improvement and accountability across the team.

You’ll lead drivers and staff, manage depot resources to boost productivity and service standards, and help shape strategy with the business improvement mindset.

Qualifications

• Minimum GCSE English and Maths; A-Levels or Degree not required but may be beneficial.

Job description

A quick look at the role:

We’re on the hunt for a Depot Manager to effectively manage our depot and supporting out bases. Ensuring health and safety, environmental and operator licence compliance won’t simply be your bread and butter, it needs to be your passion. Along with delivering first-class customer service and cultivating an environment where continuous improvement is the norm, not the exception.

Why it’s an opportunity not to be wasted:

• Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency - not bureaucracy.
• A chance to showcase your ability to meet clearly defined KPIs and drive best practice and continuous improvement in cost control and productivity.
• Play an integral role in the development of drivers and staff, creating an environment where everyone can excel.
• An opportunity to monitor, manage and co-ordinate all depot-based resources to ensure an increase in operational productivity and service standards.
• Be trusted to agree, monitor and manage the full depot profit and loss budget, as well as delegate accountability where appropriate to ensure year-on-year growth.
• A chance to closely collaborate with a Biffa Business Improvement Manager to ensure local customers are regularly visited and feel well looked after by Biffa in terms of service and costs. Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
• An opportunity to push yourself to meet key targets, shape new practices and define the strategy of the depot.
• A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention.
• Extensive experience as Operations Manager (or similar level of responsibility in services or logistics).
• CPC
• The ability to work within a commercially driven and time-critical environment.
• Experience of people and health and safety management within a unionised and multi-shift environment.
• Extensive understanding of the waste industry and relevant laws.
• Knowledge of existing and impending environmental and health and safety legislation.
• Strong knowledge of the local area.
• An understanding of lean methodology and the ability to work to clearly defined KPIs.
• Proven track record of delivering continuous improvement within an operational environment.
• The ability to communicate with conviction, plan with precision and, most importantly, play well with others.
• Minimum GCSE (or equivalent) in English and Maths, however A-Levels or a Degree certainly won’t do any harm.

Biffa – we’re changing the way people think about waste

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.