Depot Manager

Ainscough Crane Hire; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Depot Manager, where you'll lead a team in a dynamic oil refinery environment. This full-time, permanent role focuses on achieving profitability while ensuring exemplary customer service and strict adherence to health and safety standards. With a commitment to continuous improvement, you'll manage depot resources, develop high-level customer relationships, and represent the company at key meetings. If you're self-motivated, results-focused, and possess strong leadership skills, this opportunity is perfect for you to make a significant impact.

Qualifications

• 2+ years of management experience in a commercial business.
• Understanding of health & safety legislation and time-critical service environments.

Responsibilities

• Develop depot business to achieve profitability and sales targets.
• Ensure compliance with safety requirements and quality procedures.
• Manage depot personnel and represent the company at meetings.

Skills

Management Experience

Customer Service

Health & Safety Compliance

IT Literacy (Excel, Word, PowerPoint)

Conflict Resolution

Time Management

Leadership Skills

Education

GCSE in Maths & English

A Levels/Degree

Job description

INTERNAL CANDIDATES ONLY

CLOSING DATE: 9am, Tuesday 6th May

Depot Manager,West London Depot

Full time, Permanent

Role Overview

To achieve company objectives by efficiently managing depot resources within policies and procedures, ensuring the highest level of customer service in the challenging environment of a leading oil refinery, and maintaining exemplary health and safety standards.

Key Responsibilities

• Develop the depot's business to achieve profitability, meeting sales and profit targets.
• Manage high-level customer relationships to deliver quality service.
• Ensure adherence to quality procedures within the depot.
• Maintain compliance with refinery safety requirements.
• Ensure depot personnel adhere to and implement company health & safety policies.
• Manage vehicle maintenance and certification according to company and legal guidelines.
• Implement company policies and administrative procedures.
• Effectively manage depot personnel including timekeeping, appearance, and training.
• Represent the company at high-level meetings within the refinery.
• Demonstrate strong leadership with hourly paid employees, both on-site and visiting.
• Apply company disciplinary and grievance procedures in collaboration with HR.
• Continuously improve depot operations to meet business objectives.

Person Specification

Education/Knowledge/Experience

• Minimum GCSE or equivalent in Maths & English (Desirable).
• A levels/Degree (Desirable).
• 2+ years of management experience in a commercial business.
• Experience in people management and health & safety.
• Proven track record in managing profit and loss and delivering continuous improvement in customer service.
• Familiarity with HR issues like Disciplinaries and Grievances.
• Local geographical and transport/logistics knowledge.
• Understanding of time-critical service environments and health & safety legislation.

Skills/Abilities

• IT literate with proficiency in Excel, Word, and PowerPoint.
• Ability to influence, persuade, and negotiate effectively.
• Conflict resolution and good time management skills.
• Organized with the ability to simplify complex issues.
• Strong verbal and written communication skills at all organizational levels.

Behaviours

• Self-motivated and results focused.
• Determined in overcoming obstacles and resilient in challenging situations.
• Demonstrates leadership behaviours as a role model.

Performance Measurement

• Managing return on investment and ensuring safety.
• Growing customer base and deploying fleet effectively.
• Ensuring correct and appropriate charging.
• Delivering excellent customer service and reducing errors/waste.
• Enhancing colleague engagement.