Depot Driver Supervisor

Biffa Waste Services; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

Biffa Waste Services is looking for a Depot Driver Supervisor to manage daily depot operations, support a team of drivers, and ensure compliance with logistics standards. This role involves overseeing stock control, training staff, and building strong relationships with customers. The ideal candidate will be a qualified Class C driver with extensive knowledge of logistics and staff management, contributing to an innovative waste management company committed to sustainability.

Qualifications

• Fully qualified Class C driver with a valid Digital Tachograph.
• Strong understanding of logistics operations, route planning, and compliance.

Responsibilities

• Manage depot operations, ensuring smooth running and safety.
• Coach drivers and handle debriefs on infringements.
• Support driver onboarding and conduct training sessions.

Skills

Logistics Operations

Customer Service

Staff Management

Route Planning

Tachograph Rules

Education

Class C Driver License

Driver CPC (DQCPC)

Job description

A quick look at the role

Keenan Recycling Ltd part of the Biffa Group

As Depot Driver Supervisor, you will be responsible for the smooth and efficient running of your appointed depot. You will ensure that drivers keep trucks clean and well looked after, whilst checking that maintenance work is being carried out in line with O Licence undertakings. You will manage drivers’ hours, coach and debrief infringements daily and work towards reducing these.

Your core responsibilities

• Manage daily and weekly operational tasks, including run schedules, driver card/VU downloads, and supervisor spot-checks.
• Lead daily infringement debriefs, ensuring incident forms are completed and returned within 24 hours.
• Ensure accurate and timely submission of driver timesheets; conduct weekly toolbox talks and follow up on driver feedback.
• Oversee stock control, ordering depot supplies, PPE, and maintaining monthly reports on liners and caddies.
• Support driver team through onboarding, initial and remedial training, return-to-work interviews, and performance management.
• Provide operational support by covering driving duties during staff absence and assisting with collections/deliveries as needed.
• Collaborate with the Transport Operations Manager to optimize routing and service delivery.
• Build strong customer relationships by resolving collection issues and ensuring depot cleanliness and readiness.

Our essential requirements

• Fully qualified Class C driver with valid Digital Tachograph and Driver CPC (DQCPC) card.
• Strong understanding of logistics operations, including route planning, driver hours, tachograph rules, and O Licence undertakings.
• Proven experience in staff management and maintaining high standards of safety and efficiency.
• Resilient and adaptable, with excellent customer service skills and the ability to perform under pressure in fast-paced environments.

Biffa – we’re changing the way people think about waste

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.