Depot Driver Supervisor

Biffa Waste Services; Carlisle; On-site; GBP 30,000 - 40,000; Full time

Job summary

Biffa Waste Services is seeking a Depot Driver Supervisor in Carlisle to oversee daily operations and ensure high standards of logistics and staff management. The ideal candidate is a qualified Class C driver with a deep understanding of transport operations, who excels in customer relations and staff training. Join a dynamic team committed to changing the way people think about waste and improving lives across the UK.

Qualifications

• Fully qualified Class C driver with valid Digital Tachograph and Driver CPC (DQCPC) card.
• Proven experience in staff management and high safety standards.
• Strong understanding of logistics operations and professionalism.

Responsibilities

• Manage daily and weekly operational tasks including driver schedules.
• Lead debriefs on daily infringements and complete incident forms.
• Support driver onboarding and perform performance management.

Skills

Logistics operations

Staff management

Customer service

Adaptability

Education

Class C driver with valid Digital Tachograph and Driver CPC card

Job description

A quick look at the role

Keenan Recycling Ltd part of the Biffa Group

As Depot Driver Supervisor, you will be responsible for the smooth and efficient running of your appointed depot. You will ensure that drivers keep trucks clean and well looked after, whilst checking that maintenance work is being carried out in line with O Licence undertakings. You will manage drivers’ hours, coach and debrief infringements daily and work towards reducing these.

Your core responsibilities

• Manage daily and weekly operational tasks, including run schedules, driver card/VU downloads, and supervisor spot-checks.
• Lead daily infringement debriefs, ensuring incident forms are completed and returned within 24 hours.
• Ensure accurate and timely submission of driver timesheets; conduct weekly toolbox talks and follow up on driver feedback.
• Oversee stock control, ordering depot supplies, PPE, and maintaining monthly reports on liners and caddies.
• Support driver team through onboarding, initial and remedial training, return-to-work interviews, and performance management.
• Provide operational support by covering driving duties during staff absence and assisting with collections/deliveries as needed.
• Collaborate with the Transport Operations Manager to optimize routing and service delivery.
• Build strong customer relationships by resolving collection issues and ensuring depot cleanliness and readiness.

Our essential requirements

• Fully qualified Class C driver with valid Digital Tachograph and Driver CPC (DQCPC) card.
• Strong understanding of logistics operations, including route planning, driver hours, tachograph rules, and O Licence undertakings.
• Proven experience in staff management and maintaining high standards of safety and efficiency.
• Resilient and adaptable, with excellent customer service skills and the ability to perform under pressure in fast-paced environments.

Biffa – we’re changing the way people think about waste

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.