Deployment Strategist

Endex; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Health & Dental Insurance

Monthly Wellness Stipend

401K Matching

Job summary

Endex is seeking a Deployment Strategist to design and own customer deployments across multiple regions, including London. The role drives workflow discovery, rollout readiness and seamless handoffs to customer success.

You’ll partner with engineering, product, and client teams to ensure successful implementations. The position requires identifying the best workflows, coordinating stakeholders and shaping the Endex roadmap through learnings from deployments.

Qualifications

• Problem-solving experience in ambiguous customer or operational problems.
• Ability to connect workflows to decisions and outcomes.
• Understanding enough of the product to scope a feasible deployment.
• Ability to challenge assumptions constructively with users and executives.
• Capability to turn goals into scoped implementation and align stakeholders.

Responsibilities

• Scope the Right Workflows: identify use cases with measurable business outcomes.
• Prioritize Use Cases by impact, feasibility and time to value.
• Define Launch Readiness: set acceptance criteria, owners and milestones for go-live.
• Run the Rollout: coordinate across implementation, change management and handoff.
• Bring Learning to Product: communicate recurring needs to shape the roadmap.

Skills

Problem-Solving

Business Acumen

Technical Judgment

Customer Trust

Deployment Judgment

Job description

Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person

We're looking for someone who can identify where Endex will matter most inside a customer and design a deployment around that opportunity.

As a Deployment Strategist at Endex, you'll own the business rollout plan: workflow discovery, success criteria, customer coordination and go-live readiness. You'll keep implementation milestones moving and partner with FDEs on custom integrations before handing the ongoing relationship to customer success.

Your Key Responsibilities

• Scope the Right Workflows: Work with users and sponsors to choose use cases with a clear business outcome and a feasible path to production.

• Prioritize Use Cases: Balance customer impact, feasibility and time to value.

• Define Launch Readiness: Agree acceptance criteria, owners, user testing and the milestones needed for a dependable go-live.

• Run the Rollout: Coordinate business users, IT, FDEs and customer success across implementation, change management and the ongoing-account handoff.

• Bring Learning to Product: Explain the recurring needs that should shape Endex's roadmap.

What We're Looking For

• Problem-Solving Experience: You've worked through ambiguous customer or operational problems.

• Business Acumen: You can connect a workflow to the decisions and outcomes it supports.

• Technical Judgment: You understand enough of the product to scope a feasible deployment.

• Customer Trust: You can challenge assumptions constructively with users and executives.

• Deployment Judgment: You can turn an ambiguous customer goal into a scoped implementation, manage dependencies and keep business and technical stakeholders aligned.

Nice to Have

• Consulting or forward deployment experience

• Experience deploying AI products

• Deep knowledge of a professional workflow

Full-Time Benefits

• Health & Dental Insurance

• Monthly Wellness Stipend

• 401K Matching