Department Manager — Lead Teams, Elevate Store Experience

H&M; Watford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discount

Health Benefits

Assistance Programme

Discount Hub

Travel Loans

Sick Pay

Pension Scheme

Job summary

H&M Watford, based in the Atria Shopping Centre, is recruiting a Department Manager for a permanent full-time role (39 hours) with weekend flexibility. You will lead a diverse team, drive excellent customer experience, and ensure strong operational and visual standards in a dynamic store environment.

You will collaborate with store leadership to analyse sales, identify opportunities, and implement plans to optimise results, profitability, and stock.

Responsibilities

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
• Analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Keep informed about your store's key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs.

Job description

H&M Watford, based in the Atria Shopping Centre, is recruiting a Department Manager for a permanent full-time role (39 hours) with weekend flexibility. You will lead a diverse team, drive excellent customer experience, and ensure strong operational and visual standards in a dynamic store environment.

You will collaborate with store leadership to analyse sales, identify opportunities, and implement plans to optimise results, profitability, and stock.