Department Manager

B&M Retail; Sunderland; On-site; GBP 28,000 - 40,000; Full time

Job summary

B&M Retail, un détaillant en forte croissance au Royaume-Uni, recherche des Managers de Département pour rejoindre son équipe à Sunderland. Ce rôle permanent exigera de superviser les opérations du magasin tout en développant une équipe dynamique et performante. Les candidats doivent avoir une expérience en gestion, une forte capacité à motiver, et être prêts à travailler dans un environnement dynamique. En retour, B&M offre une formation de premier ordre et des opportunités de progression claires.

Benefits

10% de réduction dans tous les magasins B&M

Accès à un portail de avantages pour collègues

Support et conseils en matière de bien-être

Formation complète sur le terrain

Qualifications

• Expérience de gestion d'une équipe dans un environnement face aux clients.
• Capacité à inspirer et motiver une équipe.
• Succès prouvé dans la réalisation d'indicateurs de performance clés.

Responsibilities

• Supporter l'équipe de management pour atteindre les objectifs.
• Assurer un service client exceptionnel et respecter les normes.
• Encadrer et développer les collègues dans leur progression de carrière.

Skills

Leadership

Communication

Problem Solving

Organisational Skills

Commercial Awareness

Job description

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We are currently looking for Department Managers to join our store team in Ryhope Road, Sunderland!

B&M Retail is one of the UK’s fastest growing retailers, and with our ongoing expansion plans, there has never been a better time to join us. We offer a variety of exciting retail careers and fantastic on-the-job training. If you are looking to fast track your retail management career, the opportunities are endless!

We are looking for Customer Service, Replenishment, and Floor Managers to join the team on a permanent basis to support the Store Management team in running the store, ensuring excellent standards for our customers.

All roles are full-time and require flexibility to work shifts during the day, evening, and weekends.

To be successful in any of our management positions, you will need to be results-driven and a team player who thrives in our fast-paced, high-energy environment, where no two days are the same!

As part of our Management team, you will:

• Be enthusiastic and passionate about delivering great customer service
• Lead by example and be a great team player and role model throughout the store
• Assist the Store Management Team in driving store targets and standards
• Support the development of colleagues, ensuring understanding of career progression through our ‘Step Up’ programme
• Ensure Health and Safety policies are adhered to, providing a safe environment for colleagues and customers
• Operate and deliver processes that meet all legal requirements
• Be responsible for reporting and cash office duties where applicable

It is essential that you have:

• Experience managing a team in a fast-paced, customer-facing environment
• A flexible approach, a ‘can do’ attitude, and the ability to inspire and motivate
• Proven success in delivering KPIs such as wage costs and shrinkage
• Strong commercial awareness within retail
• Great problem-solving skills and decision-making credentials
• Excellent communication, administrative, and organisational skills

In return, you can expect:

• Job stability and a clear path for career progression and internal development
• Excellent on-the-job training
• 10% store discount across all B&M & Heron Foods stores, with regular double discount events
• Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality, and more
• Wellbeing support & guidance through our Employee Assistance Programme
• A stable & permanent 40-hour contract

If this sounds like you and you would like to join an exciting team in a growing business, whilst fast-tracking your retail management career, then we want to hear from you.