Dental Receptionist – Welcoming Front Desk & Growth

Rodericks Dental; Birmingham; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Extra holiday accrual

Personal day

Structured onboarding

Career progression

Job summary

Selly Oak Dental Practice in Birmingham is seeking an experienced Receptionist to deliver a warm, professional welcome to patients and visitors. You will handle bookings, payments, and records while coordinating with the dental team to ensure smooth daily operations.

As part of Rodericks Dental Partners, you’ll contribute to a patient‑focused culture and benefit from a supportive team, training, and opportunities for progression within the network.

Qualifications

• Experience in customer service or receptionist roles is desirable.
• Confident communicator with a professional, approachable manner.
• Strong IT skills for bookings and records management.
• Ability to multitask and stay calm in a busy environment.
• Team player who supports colleagues.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks with precision.
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
• Promote and upsell dental services and products to support patient care.

Skills

Customer service experience

Receptionist experience

IT skills

Job description

Selly Oak Dental Practice in Birmingham is seeking an experienced Receptionist to deliver a warm, professional welcome to patients and visitors. You will handle bookings, payments, and records while coordinating with the dental team to ensure smooth daily operations.

As part of Rodericks Dental Partners, you’ll contribute to a patient‑focused culture and benefit from a supportive team, training, and opportunities for progression within the network.