Dental Receptionist: Warm Welcome & Smooth Scheduling

mydentist (UK); South Shields; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

25 days holiday

Health & wellbeing

Staff discounts

Training opportunities

Work-life balance

Job summary

mydentist in Nice Town is seeking a receptionist to provide outstanding customer service to patients and visitors, both face to face and over the phone. You will be based on site at the Nice Street practice with standard hours, contributing to a smooth-running front desk and a welcoming atmosphere.

The role emphasizes friendly communication, organisational skills, and the ability to handle a fast-paced environment while supporting the team and patients with information and assistance.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI's.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident at working in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly - in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Multitasking

Relationship building

Communication

Tools

CRM software

Office suite

Job description

mydentist in Nice Town is seeking a receptionist to provide outstanding customer service to patients and visitors, both face to face and over the phone. You will be based on site at the Nice Street practice with standard hours, contributing to a smooth-running front desk and a welcoming atmosphere.

The role emphasizes friendly communication, organisational skills, and the ability to handle a fast-paced environment while supporting the team and patients with information and assistance.