Dental Receptionist: Warm, Efficient Patient Concierge

Bupa Dental Care; Exeter; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Healthcare support

Employee discounts

Cycle to work

Job summary

Bupa Dental Care Exeter Dental Centre is seeking a friendlyReceptionist to greet patients, manage bookings, and support the smooth operation of the practice. You will be the first point of contact, ensuring a warm, professional experience for all patients.

Ideal candidates will have customer-facing experience, strong communication skills, and a proactive approach to supporting the team with admin and patient care. Training and career progression opportunities are provided.

Qualifications

• Experience in a customer-facing role.
• Clear verbal and written communication skills.
• Ability to explain processes and options to patients.

Responsibilities

• Greet patients warmly and manage enquiries.
• Handle diary and appointment bookings.
• Assist with payments and explain treatment options (NHS/private).
• Maintain accurate patient records and a tidy reception area.

Skills

Customer service

Communication

Interpersonal skills

Organisation

Education

GCSEs or equivalent

Customer service training

Tools

Microsoft Office

Booking software

Job description

Bupa Dental Care Exeter Dental Centre is seeking a friendlyReceptionist to greet patients, manage bookings, and support the smooth operation of the practice. You will be the first point of contact, ensuring a warm, professional experience for all patients.

Ideal candidates will have customer-facing experience, strong communication skills, and a proactive approach to supporting the team with admin and patient care. Training and career progression opportunities are provided.